The UPS Store

2.7
123 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6319 in Glendale offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Glendale & Lexington Across From Whole Foods.

Details

  • DeliveryNot available

Location

The UPS Store
350 N Glendale Ave, Glendale, CA
91206, United States

Hours

Reviews

2.7
123 reviews
5 stars
46
4 stars
5
3 stars
4
2 stars
8
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews highlighted poor customer service, with staff often described as rude, unhelpful, and lacking professionalism.

Staff Attitude

Several customers noted that employees displayed negative attitudes, with some being openly disrespectful or dismissive.

Mixed Experiences

While some customers praised specific employees for their helpfulness, the overall sentiment was negative, indicating inconsistency in service quality.

Operational Issues

Customers reported problems with store hours, long wait times, and issues with package handling and tracking.

Notary Services

There were multiple complaints regarding the availability and reliability of notary services, with customers often finding them unavailable despite prior appointments.
  • EP
    Ernesto Perez
    Nov 8, 2025
    1.0
    I had an envelope sent to me from this UPS store and it's been 6 days that I haven't received it, so I go to a ups by my house to c if they can track it, so they told me that it never lift that store, that the sender never sent it! Then I call, damn customer service is disrespectful and straight up and told me that if it's any legal papers or a "check" that they don't insure that. Lol. Yeah be careful especially in Glendale you have a certain type of ppl there that r good at scamming. Its a federal offense to open other ppl mail this is going to get investigated. The ppl who work there ain't helpful and it's seems to me no one understands what they say.
  • DS
    David K “RestoreChronicle” Seok
    Oct 16, 2025
    1.0
    The worst customer service. She help print a shipping label. Then, she at me because I did not what else to do after I put on the shipping label. Then, I told her, “this is my first time doing this.”
  • AA
    ALittleBitOSunshine
    Oct 2, 2025
    2.0
    Employees must really hate it here because they never smile or have anything cordial to say. Makes the customer experience extremely uncomfortable. Yikes.
  • MA
    Marina Aroyan
    Aug 29, 2025
    5.0
    The workers over there are so friendly specially the girl with the glasses helped me with my packages and packed it very well .
  • CD
    Chris Durian
    Aug 28, 2025
    1.0
    Stuff was unhelpful and impolite. They also did not understand English very well.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6319 in Glendale offer?

The UPS Store #6319 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.