FedEx Office in Glendale, CA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Feedback on customer service is highly mixed, with many praising individual employees for their helpfulness while others report rude and unprofessional behavior from staff.
Efficiency
Numerous reviews highlight slow service and long wait times, with customers expressing frustration over delays in processing shipments and printing.
Cleanliness
Several customers noted poor conditions in the restroom, describing it as dirty and unpleasant.
Staff Attitude
There are complaints about staff being unfriendly and unhelpful, with some customers feeling ignored or treated poorly.
Positive Experiences
Despite the negative feedback, some customers had excellent experiences with specific employees who provided outstanding service.
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debra trent
Dec 28, 2025
5.0
I honestly couldn’t be happier than my experience today at this FedEx. I was in a really stressful situation with having to prepare and deliver all the paperwork for an expedited emergency passport.Cameron C., the assistant manager, saved the day. He was efficient, very courteous, and reassuring. Thank you, Cameron, and thank you FedEx. You have a customer for life!
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Steve (Steve)
Dec 22, 2025
5.0
Friendly and fast
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Wilbliss Kim (they them)
Nov 20, 2025
5.0
Very kind, thoughtful, and communicative print people. Great deals on retail items, much on clearance.
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Pedram shae
Nov 17, 2025
1.0
Unprofessional staff, they are not willing to help
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C R
Nov 10, 2025
2.0
Would not recommend this location. Probably spend $1000 at FedEx in printing and shipping stopped in to print $100 of copies, machine doesn't staple, asked for stapler felt like inconvenience asked to use restroom door didn't work and they just were more inconviened. Just unlock your restrooms don't be lazy!