United States Postal Service

2.3
215 reviews

About

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Visit your local Post Office™ at 1455 W Redondo Beach Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1455 W Redondo Beach Blvd, Gardena, CA
90247, United States

Hours

Reviews

2.3
215 reviews
5 stars
48
4 stars
16
3 stars
10
2 stars
13
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, leading to frustration and dissatisfaction.

Package Issues

Frequent complaints about lost, misdelivered, or delayed packages, with customers feeling their concerns are not addressed.

Long Wait Times

Customers consistently experienced long lines and slow service, often with insufficient staff available to assist.

Inconsistent Hours

Multiple reviews noted discrepancies between posted hours and actual service availability, causing inconvenience.

Mixed Experiences

While some customers praised friendly and helpful employees, many others reported negative interactions, indicating inconsistency in service quality.
  • JB
    J B.
    2 days ago
    1.0
    Do not come to this location they are very rude. One disgruntled employee named Anisha didn’t want to give me a blank label so I could write the address on my package instead she said she was going on break. Terrible customer service from these people.
  • JD
    Jimmy D
    Nov 8, 2025
    5.0
    I was pleasantly surprised by my experience after reading these reviews. I went to the post office on a Saturday at 4pm and there were 2 people in line in front of me and 1 person initially at the window. Shortly, 2 more employees suddenly appeared and moved quickly and efficiently. I was fortunate enough to have Anishah assist me. I’ve never had a negative experience at the post office (normally Torrance and I only go a couple times a year) but I’ve also never had one that compelled me to write a positive review. Thank you Anishah for your help and the laughs! I don’t think I’ve ever laughed at a post office before, so there’s that.
  • BS
    Bold Speaker
    Oct 26, 2025
    5.0
    Tried really hard to assist me. Grateful!
  • KG
    Kayla Gamble
    Sep 13, 2025
    1.0
    I’ve been coming to this post office for awhile now and I’ve never had an experience this frustrating before. I came to ask for change of address and the receptionist was on her phone watching a movie and was being very rude when I was asking her simple questions. Not to mention when I walked away from the booth to grab the change of address sheet, she quickly walked to the back, leaving me there to wait to get my questions answered from another receptionist. Overall I’m not happy about that experience and if you’re reading this, do better and be patient with the community, it’s YOUR job.
  • JJ
    Jesus Justicie
    Sep 11, 2025
    1.0
    Bravo!!! 👏 me perdieron dos paquetes y con una simple disculpa piensan que se va a solucionar todo no ayudar en nada increíble 😞😞 no quedé sin dinero y sin el paquete Son unos incompetentes y inútiles me siento triste por qué solamente me dieron una simple disculpa Y no me quisieron ayudar

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.