The UPS Store

3.9
132 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0617 in Gardena offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sw Corner Of Redondo Beach Blvd & Normandie Next To 99 Cent Store.

Details

  • DeliveryNot available

Location

The UPS Store
15507 S Normandie Ave, Gardena, CA
90247, United States

Hours

Reviews

3.9
132 reviews
5 stars
89
4 stars
6
3 stars
2
2 stars
3
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praise the staff for being friendly and helpful, others report negative experiences with unhelpful or dismissive attitudes.

Efficiency

Several reviews highlight the efficiency of the staff, noting quick service during busy times, but some customers experienced long wait times and slow service.

Notary Services

The notary service received positive remarks for professionalism and efficiency, with specific staff members being commended for their helpfulness.

Package Handling

There are complaints regarding package handling and delivery issues, with some customers expressing frustration over delays and miscommunication.

Store Environment

The store is generally described as clean and welcoming, but there are concerns about temperature control during hot weather.
  • NT
    N T
    Oct 17, 2025
    5.0
    I went to this UPS location a few times recently in the busy morning hours and the blond lady is very efficient and kind. I’ll come back to this UPS if I need to ship anything again.
  • GM
    George Madrigal
    Oct 6, 2025
    5.0
    customer service was great helpful very considerate of my situation on how to return my package cuz I was confused I didn't know how to actually go about the whole thing and the customer service there was great they helped me completely was never nervous was never left just waiting there greeting me with common courtesy and I can't be grateful and thankful enough that's why I give a rating of 10 out of 10 UPS you rock
  • TJ
    Todd Johnson
    Oct 1, 2025
    1.0
    Had an urgent legal document shipped on Saturday 9/27, supposed to arrive today 10/01. The envelope sat at the store for three and a half days. Even when I called the store yesterday to ask about it, I was told rather dismissively that it must not have been scanned when it left and it should still arrive today. Didn't even ask for the tracking number and wouldn't look for it. Looks like they found it last night and now I have to take another day off work to sign for it. I would have paid to get this overnighted if someone would have taken two minutes to look for my package. If something is important and/or time sensitive, I'd go elsewhere.
  • AK
    Andrew Kim
    Sep 22, 2025
    5.0
    Great location. Best customer service you can get from any UPS and notary service.
  • BC
    Brenda Castillo
    Sep 9, 2025
    5.0
    I had an exceptional experience with the notary service at my local UPS Store. John the notary was professional, efficient, and incredibly helpful throughout the entire process. John completed the notarization quickly and accurately. What really stood out was his friendly attitude and attention to detail, John made what could have been a stressful task feel easy and seamless. It’s rare to find such great customer service these days, and I truly appreciated their dedication.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Gardena offer?

The UPS Store #0617 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Where is The UPS Store located?

It is located at 15507 S Normandie Ave, Gardena, CA 90247, at the southwest corner of Redondo Beach Blvd and Normandie, next to the 99 Cent Store.