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The UPS Store

4.1
(416 reviews)

Business Details

9877 Chapman Ave, Garden Grove, CA
92841, United States
(714) 590-2099

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5301 in Garden Grove offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Brookhurst & Chapman In The Promenade.

Details

  • DeliveryNot available

Location

The UPS Store
9877 Chapman Ave, Garden Grove, CA
92841, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

4.1
416 reviews
5 stars
313
4 stars
12
3 stars
2
2 stars
7
1 star
82
  • NF
    Nori Fernandez
    3 days ago
    5.0
    Customer service was outstanding! She was very helpful and friendly with the fingerprinting assistance.
  • JU
    Jim Uy
    Apr 22, 2026
    5.0
    I had an amazing experience at this UPS Store! I was shipping a package to a client, & the team went above and beyond. Kent, the retail associate, took his time to help me with every detail! finding the right shipping option, ensuring the best cost, and making the whole process smooth. There was also a wonderful lady (I didn’t catch her name, but she was an Indian lady) who was incredibly kind and supportive throughout. I didn’t even have to ask much(maybe I did lol) they just took care of everything with excellent customer service. Truly a great team!
  • PV
    Phuong Vu
    Apr 17, 2026
    5.0
    Kenny is a very good employee. He spoke Vietnamese and helped me print my documents.
  • TH
    Thong Ho
    Apr 10, 2026
    1.0
    I have been sending out tons of packages via different UPS stores all over the US. Experiences had been great, I love UPS - until now. 1/ They were giving me a hard time, giving me attitudes and correcting me that if I want to return Amazon packages, I have to say "Drop off", not "Shipping out". 2/ They want to charge $1 for a piece of tape on my box or they won't ship it out. For years, I always leaving my box open to show UPS that I am shipping out the correct stuffs and not just empty box, and they have never given me any problems of taping it off for me after checking the content - until now. Economy is hard, but charging $1 for a piece of tape? Store seems like a family-run store. UPS should review the customer service standard at this store.
  • LM
    Liz Medina
    Apr 6, 2026
    1.0
    terrible and rude . shouldnt have ignored the bad reviews

Frequently Asked Questions About The UPS Store

What services does The UPS Store #5301 in Garden Grove offer?

The UPS Store #5301 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.

What are the opening hours of The UPS Store #5301 on weekdays?

The store is open Monday through Friday from 9:00 AM to 7:00 PM.

Brand Certified Facts from The UPS Store

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Certified April 26, 2026Yext Knowledge Graph
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