Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 10441 Stanford Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
10441 Stanford Ave, Garden Grove, CA
92842, United States
Hours
Reviews
2.9
237 reviews
5 stars
98
4 stars
15
3 stars
7
2 stars
8
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some staff being praised for their helpfulness while others are described as rude and unprofessional.
Staff Attitude
Many reviews highlight a negative attitude among staff, with complaints about rudeness and lack of courtesy, particularly from certain employees.
Efficiency
Customers frequently mention long wait times and understaffing, leading to frustration and dissatisfaction with service speed.
Positive Experiences
Despite the negative feedback, several customers report positive experiences with specific employees who provided excellent service, particularly in passport processing.
Operational Issues
There are numerous complaints about operational inefficiencies, including issues with mail delivery, lost packages, and inadequate communication from staff.
- RRRon H (WESTCOAST RONNIE)1 day ago2.0The postal service needs to do a remodel on this facility. This facility has looked the same since I was a child and nothing has changed in there. The facility so run down.With all the increases in postage and funding from the government I don't understand why they don't take some of this money and remodel this facility. It still has the woopaneling look in the location from the 60s. Also the entrance to the facility pigeons keep defecating in front of the facility and there's pigeon poop all over the front as you walk in and also they need to put stationery mailboxes either in front of the location where people can drop off mail after hours like there used to be. Put them back where they used to be or put mailboxes out front where people can drop off mail. The new modern mailboxes make them theft-proof so I don't understand why they don't have those out there. The postal building off of ball and brookhurst in Anaheim has those type of mailboxes and they're out front of the facility so why don't they put these type of mailboxes out in front of this facility? Please remodel and clean this facility up it's been decades since anything is ever been done.
- LALuis “Lui XIV XIII” AvilaNov 15, 20255.0I like the look of this post office clean also not too congested. I love the area too.
- LZLupie ZEDLAVNov 14, 20251.0They keep losing important mail pieces. Time and time again. They're a MESS and unorganized. I report missing mail, they will then call me and tell me they found it and when I send someone to pick it up mail is missing again and their only excuse is that they have a mess and that's all they find. Yet Informed Delivery shows me a ton of other mail missing. It's against Federal Law to steal mail. Someone has to clearly be stealing it if Informed Delivery is telling me they're sending me something, I'm expecting something from some one and yet They can't find the Pictured missing piece of mail! Just horrible and concerning to say the least!
- CFChris FlooringNov 10, 20251.0Was here on Saturday was dealing with a middle age Asian woman. Very rude and bad attitude. Seems she needs training and learn some basic customer service.
- DFDanny FrancoNov 4, 20251.0Absolutely abysmall "customer service". I had to call over and over for over 30 min before I finally got a hold of someone. When I finally did get a hold of someone, that someone was a real piece of work. Hostile, rude, and downright nasty. I was simply trying to ask questions to get to the bottom of my concerns and she crashed out on me and hung up. Whoever that rep was deserves to be fired and I don't say that lightly. Straight dereliction of responsibilities.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 10441 Stanford Ave?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most locations also provide passport photo services. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this USPS?
Yes, most locations require scheduling an appointment online for passport services, though limited walk-in hours are available at select locations.
What are the operating hours of this USPS location during the week?
Monday through Friday, the Post Office is open from 8:30 AM to 5:30 PM; on Saturdays, it is open from 9:00 AM to 3:00 PM; it is closed on Sundays.
Are passport photos available at this location, and how much do they cost?
Yes, you can get passport photos by appointment, and the current fee for a passport photo is $15.
Can I rent a PO Box at this Post Office and how do I apply?
Yes, you can apply for a PO Box online or in person. Online options are available at https://www.usps.com/manage/po-boxes.htm, where you can search availability and reserve a box securely.
Is lobby access to PO Boxes available after hours at this USPS?
Most USPS locations offer 24/7 access to lobby PO Boxes, but access hours can vary by location, so it’s best to check directly with your Post Office.
What nearby automotive repair services can I find around the Post Office at 10441 Stanford Ave?
Nearby you can find several automotive services like Vinh Auto Repair, Garden Grove Auto Body, and Dh Smog Check And Auto Repair, which can be convenient if you need auto service before or after visiting the Post Office.
Are there nearby government or public service locations that might be useful to visit along with the USPS here?
Yes, nearby you have the Garden Grove Main Post Office and West Coast Metropolitan Patrol, which could be helpful for additional postal or government services.
Is there a place to eat near the USPS at 10441 Stanford Ave for customers who want to grab a meal before or after their visit?
Yes, Henrys Bar and Grill is a nearby American restaurant and bar where customers can enjoy food and drinks in the area.