United States Postal Service

3.0
241 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10441 Stanford Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10441 Stanford Ave, Garden Grove, CA
92842, United States

Hours

Reviews

3.0
241 reviews
5 stars
103
4 stars
15
3 stars
7
2 stars
8
1 star
108

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff are mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Service Efficiency

Many customers noted long wait times and understaffing, leading to frustration with the service speed.

Facility Condition

Several reviews mentioned the need for remodeling and cleanliness improvements at the post office.

Customer Service Issues

Numerous complaints about poor customer service, including difficulty reaching staff by phone and unresolved issues with lost packages.
  • AG
    Angel Garcia
    5 days ago
    5.0
    The Staff are friendly and amazing! I enjoy going to this location.
  • DD
    Denise Dale
    Jan 3, 2026
    5.0
    Best USPS so far! I love their friendly faces. Most of them have a positive attitude
  • VN
    Vy Nguyen
    Dec 22, 2025
    5.0
    All the staff are so friendly here. I really appreciate how they close at 5:30pm rather than 5pm too.
  • SN
    Sweetie Nails
    Dec 9, 2025
    5.0
    Friendly post office Easy to find and simple procedures Staff are enthusiastic and cheerful Dễ dàng gửi các đơn hàng
  • RR
    Ron H (WESTCOAST RONNIE)
    Nov 23, 2025
    2.0
    The postal service needs to do a remodel on this facility. This facility has looked the same since I was a child and nothing has changed in there. The facility so run down.With all the increases in postage and funding from the government I don't understand why they don't take some of this money and remodel this facility. It still has the wood paneling look in the location from the 60s. Also the entrance to the facility pigeons keep defecating in front of the facility and there's pigeon poop all over the front as you walk in and also they need to put stationery mailboxes either in front of the location where people can drop off mail after hours like there used to be.. The new modern mailboxes make them theft-proof so I don't understand why they don't have those out there. The postal building off of ball and brookhurst in Anaheim has those type of mailboxes and they're out front of the facility so why don't they put these type of mailboxes out in front of this facility? Please remodel and clean this facility up it's been decades since anything is ever been done.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.