Brand Certified
The UPS Store
4.1(409 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
9877 Chapman Ave, Garden Grove, CA
92841, United States
Certified by The UPS Store • Mar 01, 2026
(714) 590-2099
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/ca/garden-grove/9877-chapman-ave
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5301 in Garden Grove offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Brookhurst & Chapman In The Promenade.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.1
409 reviews
5 stars
308
4 stars
12
3 stars2
2 stars
7
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, especially Kenny and Krish, received numerous praises for their friendly, helpful, and professional service.
Efficiency
Customers frequently noted the quick and efficient service, with many mentioning minimal wait times and prompt assistance.
Positive Atmosphere
The store is described as having a pleasant environment, with staff being consistently friendly and accommodating.
Mixed Experiences
While most reviews are positive, there are a few mentions of poor service and issues with specific transactions.
- MPMari Polintan6 days ago5.0Customer care especially Krish
- CSCarlos SanchezFeb 2, 20265.0Kenny and Brian were awesome!
- DCDaniel CavenderJan 23, 20265.0Brian Tran did a great job and was very kind. I’d highly recommend this location. The staff is friendly and they take care of you.
- NMnicolas mJan 16, 20265.0Krish was very helpful and kind
- JYJill Young.Jan 12, 20265.0I’ve been in the store many times and the customer service is always outstanding and so friendly. I was shipping a box for the very first time. Brian was so patient and kind explaining the process of what I needed to do. I know if I had been at any other store, the person would’ve lost their patience as I tried to explain and get everything together. I just wanted to give a special shout out to Brian for being the excellent employee that he is.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5301 in Garden Grove offer?
The UPS Store #5301 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the opening hours of The UPS Store #5301 on weekdays?
The store is open Monday through Friday from 9:00 AM to 7:00 PM.
Is The UPS Store #5301 open on Sundays?
No, The UPS Store #5301 is closed on Sundays.
Are there any special holiday closings for The UPS Store #5301?
Yes, the store is closed on holidays including November 27, December 25, December 31, January 1, and January 19.
What payment options are accepted at The UPS Store #5301?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #5301 provide mailbox rental services?
Yes, mailbox rental services are available at The UPS Store #5301.
Where is The UPS Store #5301 located?
It is located at 9877 Chapman Ave, Suite D, Garden Grove, CA 92841, in The Promenade at Brookhurst and Chapman.
What are some nearby dining options around The UPS Store #5301?
Nearby dining options include Miyako Japanese Restaurant and Yuki Sushi, both offering Japanese cuisine, and Crumbl - Promenade for desserts and bakery items.
Are there any nearby services that customers might find useful near The UPS Store #5301?
Yes, nearby services include Trac Willis Real Estate for real estate needs, Maua Refunds for professional services and lodging, and IMC Computer Consulting for IT and computer repairs.
Where can customers find entertainment or shopping near The UPS Store #5301?
Customers can visit GameStop for video games and entertainment or Backyard Vibes for shopping nearby.
Brand Certified Facts from The UPS Store
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