Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5301 in Garden Grove offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Brookhurst & Chapman In The Promenade.
Details
- DeliveryNot available
Location
Hours
Reviews
4.1
403 reviews
5 stars
303
4 stars
12
3 stars2
2 stars
7
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with particular mentions of Kenny and Krish for their exceptional service.
Efficiency
Many reviews highlighted the quick and efficient service provided, with minimal wait times and smooth processing of returns and shipments.
Positive Atmosphere
The store is noted for its pleasant environment, with customers appreciating the friendly demeanor of the staff and the overall welcoming atmosphere.
Expertise
Staff members demonstrated strong knowledge and skills, particularly in handling live scans and shipping processes, which contributed to a positive customer experience.
Mixed Experiences
While most feedback was positive, there were a few negative comments regarding specific incidents, such as issues with package handling and customer service inconsistencies.
- NJNoel Jacobs5 days ago5.0Needed to get a document printed in color and Kenny made sure to get me in and out there quickly with what I needed.
- PKPeg KnollNov 17, 20255.0Krish was amazing, kind, efficient & professional. I had 3 large irregular items to pack & ship. I have complete confidence in Krish. I frequent this store for many years. The entire staff are excellent, friendly & work well together. It’s a pleasure to go to this location.
- DDDanNov 5, 20255.0Kris and Eliza were absolutely fantastic to deal with - genuinely appreciate their assistance today, and highly recommend this store. Thank you team!
- FTFabian TorresNov 3, 20251.0Worst customer service. Employees are extremely rude. Lack basic customer service service skills and knowledge of their job duties
- RGRosi Gomez-SmithOct 17, 20255.0Stopped by this UPS store to return equipment . I was assisted by Krish, she was so pleasant and professional. She was prompt and efficient. I didn’t have a return box or label but she made it happen with zero fuss! Finally good quality customer service . Plus the store smelled very pleasant !
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5301 in Garden Grove offer?
The UPS Store #5301 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the opening hours of The UPS Store #5301 on weekdays?
The store is open Monday through Friday from 9:00 AM to 7:00 PM.
Is The UPS Store #5301 open on Sundays?
No, The UPS Store #5301 is closed on Sundays.
Are there any special holiday closings for The UPS Store #5301?
Yes, the store is closed on holidays including November 27, December 25, December 31, January 1, and January 19.
What payment options are accepted at The UPS Store #5301?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #5301 provide mailbox rental services?
Yes, mailbox rental services are available at The UPS Store #5301.
Where is The UPS Store #5301 located?
It is located at 9877 Chapman Ave, Suite D, Garden Grove, CA 92841, in The Promenade at Brookhurst and Chapman.
What are some nearby dining options around The UPS Store #5301?
Nearby dining options include Miyako Japanese Restaurant and Yuki Sushi, both offering Japanese cuisine, and Crumbl - Promenade for desserts and bakery items.
Are there any nearby services that customers might find useful near The UPS Store #5301?
Yes, nearby services include Trac Willis Real Estate for real estate needs, Maua Refunds for professional services and lodging, and IMC Computer Consulting for IT and computer repairs.
Where can customers find entertainment or shopping near The UPS Store #5301?
Customers can visit GameStop for video games and entertainment or Backyard Vibes for shopping nearby.