Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5301 in Garden Grove offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Brookhurst & Chapman In The Promenade.
Details
- DeliveryNot available
Location
Hours
Reviews
4.1
404 reviews
5 stars
304
4 stars
12
3 stars2
2 stars
7
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Kenny and Krish, received high praise for their friendly, helpful, and efficient service, making customers feel valued and appreciated.
Efficiency
Many reviews highlighted the quick and seamless service provided, with staff ensuring customers were assisted promptly, even during busy times.
Professionalism
Customers noted the professionalism of the staff, especially in handling complex tasks like live scans and returns, which contributed to a positive experience.
Mixed Experiences
While most feedback was positive, there were a few reports of poor service and issues with staff knowledge, indicating inconsistency in customer experiences.
- TLTiffany Dana LamDec 17, 20255.0Very thankful for this place for helping me take care of my Alo return in a stress-free way. Krish was super helpful, and I really appreciate it!
- TWThomas WayneNov 29, 20255.0Great place to send packages. Kenny helped me out, he was very knowledgeable and helpful. Would definitely be back.
- NJNoel JacobsNov 19, 20255.0Needed to get a document printed in color and Kenny made sure to get me in and out there quickly with what I needed.
- PKPeg KnollNov 17, 20255.0Krish was amazing, kind, efficient & professional. I had 3 large irregular items to pack & ship. I have complete confidence in Krish. I frequent this store for many years. The entire staff are excellent, friendly & work well together. It’s a pleasure to go to this location.
- DDDanNov 5, 20255.0Kris and Eliza were absolutely fantastic to deal with - genuinely appreciate their assistance today, and highly recommend this store. Thank you team!
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5301 in Garden Grove offer?
The UPS Store #5301 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the opening hours of The UPS Store #5301 on weekdays?
The store is open Monday through Friday from 9:00 AM to 7:00 PM.
Is The UPS Store #5301 open on Sundays?
No, The UPS Store #5301 is closed on Sundays.
Are there any special holiday closings for The UPS Store #5301?
Yes, the store is closed on holidays including November 27, December 25, December 31, January 1, and January 19.
What payment options are accepted at The UPS Store #5301?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #5301 provide mailbox rental services?
Yes, mailbox rental services are available at The UPS Store #5301.
Where is The UPS Store #5301 located?
It is located at 9877 Chapman Ave, Suite D, Garden Grove, CA 92841, in The Promenade at Brookhurst and Chapman.
What are some nearby dining options around The UPS Store #5301?
Nearby dining options include Miyako Japanese Restaurant and Yuki Sushi, both offering Japanese cuisine, and Crumbl - Promenade for desserts and bakery items.
Are there any nearby services that customers might find useful near The UPS Store #5301?
Yes, nearby services include Trac Willis Real Estate for real estate needs, Maua Refunds for professional services and lodging, and IMC Computer Consulting for IT and computer repairs.
Where can customers find entertainment or shopping near The UPS Store #5301?
Customers can visit GameStop for video games and entertainment or Backyard Vibes for shopping nearby.