United States Postal Service

3.0
71 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1920 W Commonwealth Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1920 W Commonwealth Ave, Fullerton, CA
92837, United States

Hours

Reviews

3.0
71 reviews
5 stars
25
4 stars
13
3 stars
1
2 stars
3
1 star
29
  • CH
    Chris Hoorn
    2 days ago
    1.0
    This is a very short story about the decline of not only the USPS but customer service in our current climate. I requested a new key for my apartment mailbox. THREE MONTHS LATER!!! I still do not have a key. This location also lost my daughter's Xmas gift from her grandmother too! The man who works there obviously hates his job and everything along with it. The horrific LACK of customer service and pure complacency from this "employee" is a prime example of the diasterous decline of customer service and pretentious attitude of a Federal employee. Get over yourself and do your job. If you can't do that! Move aside for a quality employee who wants to work and help people. Have a great day!
  • HK
    Hannah Smith Koh
    Nov 17, 2025
    2.0
    A man working there is always short-tempered and rude. There was nothing extraordinarily difficult about any of the customers, we were patient and waiting our turn and chill. When it’s our turn, he makes it so obvious he hates his job and makes the post office experience extra unpleasant. It costs nothing to be a little nice, but that man is just patronizing, cranky, and needs to retire.
  • CN
    Cyrus Norton
    Nov 13, 2025
    5.0
    All in the timing, I was in and out in no time. They helped me out with my shipping questions. Great service!.!.! 👍
  • MH
    Mark Hou
    Nov 7, 2025
    1.0
    It’s difficult to find a friendly, service orientate USPS office nowadays. This one by far has been the worst I have ever experienced. Service is extremely slow with limited people on the counter and they lose my mails all the time. Recently requested a vacation hold and was completely ignored. I wish I can have my mail deliver by another office!
  • SY
    Sean Yang
    Oct 20, 2025
    1.0
    The worker is extremely rude and moody. I understand he’s working by himself but none of us are trying to make his life harder nor did we try to force him to work. I maintained my cool with respect despite of this but he was still the same

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.