United States Postal Service

2.5
152 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2601 E Olive Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2601 E Olive Ave, Fresno, CA
93701, United States

Hours

Reviews

2.5
152 reviews
5 stars
46
4 stars
10
3 stars
3
2 stars
7
1 star
86

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with mail and package delivery, including misdelivered items, missing packages, and late deliveries.

Customer Service

Feedback on staff interactions was mixed; while some customers praised friendly and helpful employees, others reported rudeness and unprofessional behavior.

Facility Conditions

The post office was noted for being clean and well-lit, but long wait times and understaffing were common complaints.

Security Concerns

Several reviews mentioned issues with mail theft and packages being left in unsecured locations, leading to stolen items.

Management Problems

Customers expressed frustration with management's lack of responsiveness to complaints and issues, indicating a need for better oversight.
  • HA
    Henry armenta
    Nov 15, 2025
    1.0
    Horrible customer service if you ask me phone lines never work corporate sucks
  • CA
    Crystal Aguirre
    Sep 30, 2025
    1.0
    My mailman has not been Delivering all my mail. I have the new app where it scans your mail in and tells you what you’re gonna be getting for the day. I miss my old male man. He was so nice. I had two really good mailman before they switched him to this Guy, who skips my house because it’s the only one facing the street and doesn’t wanna walk down there to drop off my mail
  • GK
    Greg Knudson
    Jul 9, 2025
    1.0
    I live in Lake Ridge Apts. Our mailman left our mailboxes open on July 1 and I had a disability debit card stolen, to the tune of $800, because some clown left our boxes open and didn't close them after putting our mail in. What kind of an incompetent mailman does that. How do you leave mailboxes open over night and not know it. Whoever stole my card activated it and used it.
  • FL
    Frances Leal
    Jun 12, 2025
    5.0
    Sometimes super busy, but clean. Lines usually move quickly when busy. Friendly staff.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.