United States Postal Service

2.7
142 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1606 E Griffith Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1606 E Griffith Way, Fresno, CA
93704, United States

Hours

Reviews

2.7
142 reviews
5 stars
49
4 stars
9
3 stars
6
2 stars
8
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with experiences of rudeness and unhelpfulness from staff.

Delivery Issues

Numerous complaints about lost or misdelivered mail and packages, leading to frustration among customers.

Wait Times

Customers frequently mentioned long wait times for service, both in-store and on the phone.

Friendly Staff

Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness.

Facility Conditions

The post office was noted to be busy and in need of cleanliness improvements, with some concerns about safety in the surrounding area.
  • JP
    James Poptanich
    Dec 18, 2025
    1.0
    AI is useless. 800 number useless. Zero customer service.
  • MM
    Maiker
    Nov 25, 2025
    1.0
    The wait time to pick up mails is ridiculous. After ringing the bell nobody comes out to check or acknowledge the customers at all and the wait time was almost 1 hour today. Me and others rung the doorbell multiple times with nobody to even check on us for help, instead we heard employees sounding frustrated after the bell rang and then laughter while we waited. Very bad customer service.
  • SH
    Saul Hernandez
    Nov 9, 2025
    5.0
    Purchased 1K money order add Services quick
  • BS
    Bai Surjit
    Nov 5, 2025
    5.0
    Great service 👏 👍
  • LB
    LaToya B
    Nov 1, 2025
    5.0
    Surjit Singh was very friendly and helpful when I had to go in to pick up my mail

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.