The UPS Store

4.1
231 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6515 in Fresno offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - First & Nees Next To Jimmy Johns.

Details

  • DeliveryNot available

Location

The UPS Store
7726 N 1st St, Fresno, CA
93720, United States

Hours

Reviews

4.1
226 reviews
5 stars
167
4 stars
5
3 stars
8
2 stars
5
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising staff for being friendly and helpful, while others report rude and unhelpful interactions.

Efficiency

Many customers appreciate the quick service and efficiency of the staff, especially during busy times.

Staff Training

Several reviews indicate issues with staff training, particularly regarding specific services like live scans and returns.

Positive Experiences

Numerous customers highlight specific employees who provided exceptional service, creating a positive impression of the store.

Store Environment

The store is generally described as clean and welcoming, contributing to a pleasant customer experience.
  • GJ
    Grant Jones-Wiebe
    Nov 14, 2025
    5.0
    Customer service by Chloe was pleasant, professional, and efficient.
  • CC
    Charles C
    Nov 13, 2025
    2.0
    Poor customer service. Inconsistent pricing depending on who you talk to. Hidden costs on mailbox service.
  • LE
    louis espinoza
    Nov 2, 2025
    5.0
    The customer service by Melanie & Brie was on point, as soon as I walked in they both greeted me and Brie assisted me right away with my package, They both work together very well as other customers came in and are very efficient with what they do.
  • BL
    Blake Lacey
    Oct 24, 2025
    5.0
    Jasmine was amazing helping with our Amazon Return. She went above and beyond and gave my son a Halloween spider ring which was so nice!! Thank you Jasmine and UPS for always doing a great job for our family! :))). Our UPS driver is also incredible! UPS for the win!!!
  • ER
    Erika Romeroxx
    Oct 23, 2025
    1.0
    DONT GET YOUR LIVE SCAN DONE HERE! They’re having me go in for a THIRD time to redo my fingerprints after THEY input my name wrong. The first time I went in 10/9 - Yasmin helped me and did my finger prints wrong despite saying it all was good. They told me I had to come in a second time - I came in on 10/15 and Chloe spelled my last name wrong. I called asking if they can resubmit it with my name spelled correctly and they said they can’t and now I’m having to go a THIRD time. My employment has been delayed solely because of this. I should have been able to start my new job in the beginning of the month but now I cannot. You’d think their staff is well trained enough to do these fbi scans that are needed for employment. Their staff has also been no help through the process.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What types of services does The UPS Store #6515 in Fresno offer?

The UPS Store #6515 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.