Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6515 in Fresno offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - First & Nees Next To Jimmy Johns.
Overall, customer service received high praise, with many customers highlighting friendly and helpful staff, particularly mentioning employees like Melanie, Brie, and Meagan.
Inconsistency
Some customers reported inconsistent service experiences, with a few employees being described as rude or dismissive, particularly in relation to using self-service kiosks.
Efficiency
Many reviews noted the efficiency of service, with customers appreciating quick turnaround times and minimal wait times during their visits.
Pricing Issues
Several customers expressed dissatisfaction with pricing, particularly regarding packaging costs and hidden fees associated with services.
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Kristian Maywhether
5 days ago
1.0
These guys are nothing but a scam. They charge you $10 to box up and tiny box after lying and saying it can’t go in the same type of packaging it arrived in. It cost $40 to send a 1/2 lb box less than 300 miles. This place is just getting the best of everyone at their expense. Shame
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Leslie Ojeda
Feb 24, 2026
5.0
As soon as I walked in, I was greeted and Karli said “I can help you over here”. I felt like I was going to be taken care of no matter what I needed to be helped with. I was in & out within 2 mins.
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Scott Andrews
Feb 17, 2026
5.0
I needed to ship electronics back to my office across the country and this location made it incredibly easy. I had everything packaged, and the counter agent took care of the rest—secured the carton, handled the label and insurance, and provided tracking right away. Fast, friendly, and professional service—exactly what you hope for from a UPS Store.
Highly recommended!
BL
Brianne Lemmons
Feb 13, 2026
5.0
Went in for a quick return through Happy Returns and I was assisted by Melanie. She had such a kind personality and was happy to assist me. The return was incredibly fast and Melanie kept a smile on her face and wished me a good weekend.
Happy to return to this UPS store anytime!
BV
Brigitte Villagomez
Feb 12, 2026
5.0
I can’t say enough good things about the service at this UPS Store and the excellent customer service from Brie & Chloe. I’m always greeted when I walk in and I usually don’t have to wait too long if there’s a line. Brie and Chloe are excellent at their jobs and always friendly and helpful.