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Visit your local Post Office™ at 41041 Trimboli Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several reviews highlighting a lack of professionalism and courtesy.
Staff Knowledge
There were mixed reviews regarding staff knowledge, with some customers praising helpful employees while others criticized staff for providing incorrect information or being uninformed.
Package Handling
Numerous complaints were made about lost or misdelivered packages, indicating significant issues with package handling and delivery accuracy.
Efficiency
While some customers noted quick service, many others experienced long wait times and inefficiencies, particularly during busy periods.
Overall Experience
The overall sentiment was largely negative, with many customers expressing frustration and disappointment with their experiences at this location.
TM
Tammy McLean
Dec 27, 2025
1.0
Joe needs to take a class of how to treat customers. I asked him for a piece of tape. He said no if you want you could wait in line and go to the other checkers which I told him they usually give us tape. I complained to the manager, but she didn’t seem to care if she needs to also take a class of how to pretend like she cares when a customer complains. Usually, Postal Service workers are really nice. This location is not welcoming at all.
SK
susan kreyger
Dec 9, 2025
1.0
Note: this usps postal office needs to be closed down. The female staff are rude, cannot respond to any help request, gives inadequate reasons why they cannot lift a pin to assist any customer. In fact they don’t assist in anything that requires them to help walk in customers.
I am praying for a complete make over in staffing and retraining in hopes they can try to fix the non-helpful staff and complaints. It’s so unusual not to give proper customer service and to work independently at their station. The only way to rid a bad apple is to end all lines of communication at this 41041Trimboli Way USPS, and hire help that is more thoughtful in both action and customer service!
I wanted to give no stars to this group but one star is appropriate.
DZ
Denys Zhuo
Nov 25, 2025
5.0
Cathy was very helpful, recommended the right shipping option and helped me figure out how to track my package.
NP
Neily Perales
Nov 21, 2025
1.0
⭐ 1-Star Review (If zero stars were possible, they would get that — and even a negative rating.)
If zero stars were an option, I would give this USPS location a negative rating. The staff here clearly get irritated just because I come in often with multiple packages. But what is the point of being open for business if you don’t want to serve customers?
Their attitude is unprofessional, dismissive, and completely unacceptable. Instead of helping, they tell customers to do everything manually because they simply don’t want to do their job. This is not how a public service should operate.
I strongly suggest avoiding this location entirely. And honestly, if someone has the time and resources to file a formal complaint or take further action against this branch, it might benefit future customers. No one deserves to be treated this way!🤮🤮🤮
SA
S A
Oct 23, 2025
5.0
"5/5 stars! Cathy at the local post office provided exceptional customer service! She was knowledgeable, friendly, and efficient in helping me set up my PO box. Her patience and willingness to answer all my questions were greatly appreciated. Cathy truly went above and beyond to ensure I had a smooth experience. She's a credit to the USPS team! Thank you, Cathy, for excellent service!"
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 41041 Trimboli Way?
At this location, you can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment using the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours for the Post Office at 41041 Trimboli Way?
Monday through Friday, 9:00 AM to 5:00 PM; Saturday from 8:45 AM to 2:00 PM; closed on Sundays.
Is it possible to rent a PO Box online and access it after hours at this location?
Yes, you can reserve a PO Box online. Most locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary.
What nearby places can I visit for photography services?
You can visit Always Sweet Photography and Rama Photo Video, which offer professional and event photography services nearby.
Are there any nearby dining options close to the Post Office at 41041 Trimboli Way?
Yes, nearby restaurants include Kavya Foods, Salaam Food Pantry, Hong Kong Buffet, Eastern Winds Chinese Restaurant, Mi Pueblo Restaurant, and Garam Mirchi.
If I need legal services or immigration assistance nearby, where can I go?
The California Immigration Services and Maison Law Accident and Injury Lawyers of Fremont offer legal and immigration assistance close to this location.
How can nearby transit or services help me access the Post Office?
Nearby locations like the other United States Postal Service branches and US Post Office provide additional mailing services and may help familiarize you with the area when visiting the 41041 Trimboli Way location.
Can I find wellness services near the Post Office?
Yes, Alican Acupuncture and Enervive Acupuncture provide holistic and medical acupuncture services close to this Post Office.