The UPS Store

3.9
173 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6139 in Fremont offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Brookvale Shopping Center Next To Bally Total Fitness And Cvs Pharmacy.

Details

  • DeliveryNot available

Location

The UPS Store
35640 Fremont Blvd, Fremont, CA
94536, United States

Hours

Reviews

3.9
173 reviews
5 stars
116
4 stars
10
3 stars
3
2 stars
2
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and efficient, with many customers praising individual employees for their excellent service.

Quick Service

Customers consistently report fast service, especially for package drop-offs and Amazon returns, with many noting minimal wait times.

Mixed Experiences

While many reviews highlight positive interactions, there are notable complaints about rude staff and poor service in certain instances.

Pricing Concerns

Several customers expressed dissatisfaction with high printing and service fees, feeling that costs were not clearly communicated.

Store Management Issues

Some reviews mention disorganization and unprofessional behavior from staff, leading to negative experiences for customers.
  • WL
    willy lou
    Nov 15, 2025
    1.0
    The only time I use this UPS to return Amazon packages and they are lost. I am disputing these charge backs. Terrible experience.
  • JM
    Jimmy Mones
    Nov 14, 2025
    5.0
    ​I simply cannot say enough good things about my local UPS Store! From the moment I walked in, I was greeted with friendly, professional service that made my entire task seamless and stress-free. ​Whether I'm dropping off a package, sending a complicated shipment, or needing something printed urgently, the team is incredibly knowledgeable and efficient. They take the stress out of logistics. My items always arrive safely and on time, and their packing expertise is truly second to none. ​If you need shipping, printing, or any business services, look no further. This location is a well-oiled machine that treats every customer like a priority. Highly, highly recommended! ​Let me know y
  • HN
    Holly N
    Nov 11, 2025
    5.0
    Manuel (mgr) was awesome! He multi tasked and as 1 customer was slowly getting her phone out of her purse, he called me over to another monitor to quickly assist my return. I was out the door as she was still looking up her return code. Kudos and A+ service, greatly appreciated!
  • CW
    Charith Wickrema
    Nov 6, 2025
    5.0
    Great service! Rani was amazing — helped me ship 150 lbs like a breeze. Super efficient and friendly!
  • DB
    Derrick Bryant
    Oct 24, 2025
    5.0
    I received awesome customer service from Sahil, Rani, and Jennifer at the UPS store in Fremont. They made me feel very welcome, they greeted me immediately when I entered the store. Sahil, Rani and Jennifer help me with all I needed done very quickly. They are trained really well, I feel that anyone of them could step in and run the store if they needed to. Sahil, Rani, and Jennifer should be considered to becoming store managers. If I had a company I definitely would hire them to my team!!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the business hours of The UPS Store in Fremont?

The UPS Store is open Monday through Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM. Holiday hours may vary.