The UPS Store

3.5
150 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1805 in Fremont offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Washington & Fremont Blvd's Directly Behind Burger King.

Details

  • DeliveryNot available

Location

The UPS Store
3984 Washington Blvd, Fremont, CA
94538, United States

Hours

Reviews

3.5
150 reviews
5 stars
90
4 stars
3
3 stars
3
2 stars
1
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised staff like Raj and Erika for being helpful and friendly, others reported rude and unprofessional behavior from certain employees.

Efficiency

Several reviews highlighted fast and efficient service, particularly from Raj and Erika, but there were also complaints about slow service and unhelpful staff.

Pricing Issues

Customers expressed dissatisfaction with additional charges for services like taping boxes and using computers, feeling that these practices were unfair compared to other UPS locations.

Lost Packages

Multiple reviews mentioned issues with lost packages and poor handling of claims, leading to significant customer frustration.

Store Environment

The store was generally described as clean and organized, but some customers noted inconsistent service quality.
  • NS
    Nooshin Shafaei
    Dec 31, 2025
    1.0
    They charge you 2 dollars for a SINGLE label print. They call it “computer charge”!! If it wasn’t new years eve and if he had told me that before actually printing it, I wouldn’t have accepted this ridiculousness!! Do you think people are stupid? At least I know never to go this ups again 🙂
  • CC
    China Contreras
    Dec 17, 2025
    5.0
    Excellent customer service and fast . Lady working morning shift she knows what she doing. She is fast and always happy with big smile
  • TR
    Tarun Reddy
    Nov 29, 2025
    1.0
    Worst experience with staff today they are not even helping the people
  • MD
    M D
    Nov 18, 2025
    1.0
    I want to give zero star today to the female customer support around 1 pm 11/18/25. She did not to accept 3 big boxes 📦 that I am going to pay. I asked her can I talk to the Manager and she claimed she’s the wife of the owner when I asked where is the Manager (she said I am also the Manager) Total waste of my time to bring my packages. She said they don’t weigh and accept packages without labels. That is the reason why I brought them there to get weighed and I will pay the delivery. She said they only accept returns with QR codes. That’s the most stupid UPS I have been into. I will report this branch to the headquarters and they don’t need to be in the shipping business. Also to better business bureau. She accepted 2 drop offs which small boxes with QR code.
  • HD
    Henry Diaz
    Nov 5, 2025
    5.0
    The owner Bikram and his family are great and the team they have is amazing. Erika is great. From customer service to multi-tasking!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1805 in Fremont offer?

The UPS Store #1805 provides expert packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, and more.