Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1805 in Fremont offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Washington & Fremont Blvd's Directly Behind Burger King.
Details
- DeliveryNot available
Location
Hours
Reviews
3.5
148 reviews
5 stars
90
4 stars
3
3 stars
3
2 stars1
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised staff like Raj and Erika for their helpfulness and friendliness, others reported rude and unprofessional behavior from certain employees.
Staff Performance
Raj received numerous positive mentions for his cheerful demeanor and efficiency, but there were also complaints about his unprofessional conduct and inconsistency in service.
Pricing Issues
Several customers expressed dissatisfaction with additional charges for services like taping boxes and using computers, feeling these practices were excessive compared to other UPS locations.
Shipping Reliability
There are significant concerns regarding lost packages and delayed deliveries, with multiple customers reporting issues with claims and lack of response from management.
Store Environment
The store is generally described as clean and organized, but experiences vary widely based on staff interactions.
- MDM D6 days ago1.0I want to give zero star today to the female customer support around 1 pm 11/18/25. She did not to accept 3 big boxes 📦 that I am going to pay. I asked her can I talk to the Manager and she claimed she’s the wife of the owner when I asked where is the Manager (she said I am also the Manager) Total waste of my time to bring my packages. She said they don’t weigh and accept packages without labels. That is the reason why I brought them there to get weighed and I will pay the delivery. She said they only accept returns with QR codes. That’s the most stupid UPS I have been into. I will report this branch to the headquarters and they don’t need to be in the shipping business. Also to better business bureau. She accepted 2 drop offs which small boxes with QR code.
- HDHenry DiazNov 5, 20255.0The owner Bikram and his family are great and the team they have is amazing. Erika is great. From customer service to multi-tasking!!
- LSlien sOct 4, 20251.0Terrible customer service, snail speed shipping
- MHMohd Aminul HoqueAug 3, 20251.0Came to drop off a return in a box. They told me they willl charge $2 to tape the top of the box. Told me it was store policy. Simply went to another ups store who did it for free
- SRSandra RandolphJul 27, 20255.0Customer service, outstanding
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #1805 in Fremont offer?
The UPS Store #1805 provides expert packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, and more.
What are the regular business hours of The UPS Store #1805?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturdays from 9:00 AM to 4:00 PM, and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store #1805 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, though holiday hours may vary.
Does The UPS Store #1805 close on any holidays?
Yes, the store is closed on November 27, December 25, December 31, January 1, and January 19.
What payment options are accepted at The UPS Store #1805?
Payment methods accepted include American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #1805 located?
It is located at 3984 Washington Blvd, Fremont, CA 94538, directly behind Burger King at the intersection of Washington & Fremont Blvd.
Are there any nearby food options if I want to grab a meal before or after visiting The UPS Store?
Yes, Biryani Bowl, an Asian fusion and halal restaurant, and RRR Biryanis, an Indian and Arabian restaurant, are nearby dining options.
What nearby places can help if I need office or business supplies around The UPS Store?
Mission Peak Business Products, which offers furniture and advertising services, is close by for your office and business supply needs.
Are there any fitness or wellness centers near The UPS Store #1805?
Yes, Big Time Wrestling, a martial arts club and fitness trainer, is located nearby for fitness activities.
Does The UPS Store #1805 offer mailbox rental and notary services?
Yes, mailbox rental and notary services are among the key services provided at The UPS Store #1805.