The UPS Store

3.5

152 reviews

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Business Details

3984 Washington Blvd, Fremont, CA

94538, United States

(510) 226-7690

https://locations.theupsstore.com/ca/fremont/3984-washington-blvd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #1805 in Fremont offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Washington & Fremont Blvd's Directly Behind Burger King.

Details

DeliveryNot available

Location

The UPS Store

3984 Washington Blvd, Fremont, CA

94538, United States

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Hours

Monday8:30 AM - 7:00 PM

Tuesday8:30 AM - 7:00 PM

Wednesday8:30 AM - 7:00 PM

Thursday8:30 AM - 7:00 PM

Friday8:30 AM - 7:00 PM

Saturday9:00 AM - 4:00 PM

Sunday10:00 AM - 3:00 PM

2026-01-19Closed

2026-02-14Regular Hours

2026-02-16Regular Hours

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2026-05-10Regular Hours

2026-05-25Regular Hours

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2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

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Reviews

3.5

152 reviews

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What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised staff like Raj and Erika for their helpfulness and friendliness, others reported rude and unprofessional behavior from certain employees.

Pricing Issues

Several customers expressed dissatisfaction with additional charges for services like printing and taping packages, feeling that these fees were excessive or not communicated upfront.

Efficiency

Some reviews highlighted quick and efficient service, particularly from specific staff members, while others experienced delays and poor handling of their requests.

Professionalism

There are numerous complaints regarding unprofessional behavior from staff, particularly from a specific employee named Raj, leading to a negative perception of the store's overall professionalism.

LC
Luis Ruiz (Coledition)
Feb 4, 2026
1.0
Not happy with the service I received. To be charged $2.5 for a single page label is absurd. This is supposed to be a service store. Not to mention the store associate made me go back and package the box. Otherwise I was going to be charged over $5 just for a single tape.
SG
Sharon Guthrie
Feb 2, 2026
1.0
I have been using this UPS store for years. Recently, I had to do a return, used my home printer to print out return receipt. When I got to store, a young lady was helping me but then an older man came out and took over. He asked me, "Did you print out receipt?" I said "Yes, from my home printer." He looked at me skepticism. I repeated myself. Again, he looked at me as those he did not believe me. He then asked the young lady if I had printed out receipt and she said, "No, she came in with her receipt." He continued to look at me with skepticism. I plan on going back to that store and have a very frank discussion with this man. Shame on him for treating a long time customer this way.
NS
Nooshin Shafaei
Dec 31, 2025
1.0
They charge you 2 dollars for a SINGLE label print. They call it “computer charge”!! If it wasn’t new years eve and if he had told me that before actually printing it, I wouldn’t have accepted this ridiculousness!! Do you think people are stupid? At least I know never to go this ups again 🙂
CC
China Contreras
Dec 17, 2025
5.0
Excellent customer service and fast . Lady working morning shift she knows what she doing. She is fast and always happy with big smile
TR
Tarun Reddy
Nov 29, 2025
1.0
Worst experience with staff today they are not even helping the people