DHL Express Service Point Fremont

Reviews

• OK

  Olexander Kushnir

  Feb 20, 2026
  1.0
  I ordered an auto part from RockAuto and paid almost double for express shipping specifically to receive it by Friday so I could repair my car over the weekend. DHL marked the delivery as “attempted – no response”, but the driver never called, never knocked, and left no notice. I was home the entire time. Because customer service was already closed, I now have to wait until next week, and I’m forced to use taxis for several days due to a missed delivery that never actually happened. Paying premium for express shipping only to have the stop skipped is extremely frustrating. Please require drivers to contact recipients before marking a delivery attempt.
• VP

  Vladimir Plyusnin

  Feb 12, 2026
  5.0
  They processed my package very quickly and it got to my house on time and I was able to use the units I ordered on my road trip without delay. I’m very happy with the way they handled my shipment.
• JS

  jatin satija

  Jan 16, 2026
  1.0
  The driver came all the way to the building and returned as he didn’t have gate code. He didn’t think to call or message me but returned with my package which is now going to be delayed by 4 days because of weekend and public holiday.
• VY

  VVSN Yaswanth

  Dec 23, 2025
  1.0
  Its took 2 days for shipping from india to california , but for delivery its been 3 days and still I dint receive the package.
• PW

  poethirin way

  Dec 2, 2025
  1.0
  This is my first time using DHL and I doubt I'll be using it again. So, my parents sent me 2 packages from Myanmar to Fremont and it took only 2-3 days to get here. Inside the packages, they put in some frozen food because they heard the shipping is fast. I'm in a rush to get it because they put in the frozen food, which I'm sure it's all spoiled already since it's been more than 10 days and the packages still aren't delivered to me. When I try to go pick it up, they told me that they're unable to help me unless I submit a hold my packages application, which is honestly ridiculous to me because it will take more days to finish processing that. They also told me that the packages are scheduled for delivery on Monday. Well, Monday has passed and there are no updates on my delivery status. So, I tried to submit an application but they asked for a DHL account number which I do not have. I've also tried contacting customer service and wait on call for more than 10 minutes to which they hung up on me. So, right now, my hands are tied and DHL is a horrible shipping center. I don't recommend it to anyone.

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