DHL Express Service Point Fremont

2.5
375 reviews

About

Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Fremont in Fremont offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • DeliveryAvailable
  • Wheelchair accessible entranceAvailable

Location

DHL Express Service Point Fremont
47682 Kato Road, Fremont, CA
94538, United States

Hours

Reviews

2.5
375 reviews
5 stars
103
4 stars
30
3 stars
14
2 stars
15
1 star
213

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays and failures in package delivery, often marked as 'attempted' without any actual delivery being made.

Customer Service

Many reviews highlighted poor customer service experiences, including unhelpful responses, long wait times, and a lack of accountability for delivery failures.

Tracking Problems

Customers frequently experienced inaccurate tracking updates, leading to confusion about the status of their packages.

Incompetence

Several reviews mentioned a lack of professionalism and effort from drivers, including failure to follow delivery instructions and misplacing packages.
  • VY
    VVSN Yaswanth
    Dec 23, 2025
    1.0
    Its took 2 days for shipping from india to california , but for delivery its been 3 days and still I dint receive the package.
  • PW
    poethirin way
    Dec 2, 2025
    1.0
    This is my first time using DHL and I doubt I'll be using it again. So, my parents sent me 2 packages from Myanmar to Fremont and it took only 2-3 days to get here. Inside the packages, they put in some frozen food because they heard the shipping is fast. I'm in a rush to get it because they put in the frozen food, which I'm sure it's all spoiled already since it's been more than 10 days and the packages still aren't delivered to me. When I try to go pick it up, they told me that they're unable to help me unless I submit a hold my packages application, which is honestly ridiculous to me because it will take more days to finish processing that. They also told me that the packages are scheduled for delivery on Monday. Well, Monday has passed and there are no updates on my delivery status. So, I tried to submit an application but they asked for a DHL account number which I do not have. I've also tried contacting customer service and wait on call for more than 10 minutes to which they hung up on me. So, right now, my hands are tied and DHL is a horrible shipping center. I don't recommend it to anyone.
  • BS
    bhawna singla
    Nov 18, 2025
    1.0
    DHL status says that package has been delivered but I didn't receive any package. This is literally the worst service. They have misplaced my package. I have no idea from where to get my package now.
  • TL
    Tianyu Li
    Oct 21, 2025
    1.0
    It took 2 days for my package to go from HK to Fremont. And it took forever for DHL Fremont hub to process it. I hold it for pickup at the Fremont hub and drove there twice. The person at the counter cannot tell me where my package is or when it will be ready because it has never been “physically scanned”. Yesterday, they said it will be ready be today morning. Today, they said it “should” be ready by today. I need my package!!! I paid for the speed! You shouldn’t keep my package in the container!!! Process it!
  • TT
    Tim Toms
    Oct 17, 2025
    1.0
    2/5. E-mail you? E-mail me?

Frequently Asked Questions About DHL Express Service Point Fremont

What services does DHL Express Service Point Fremont offer?

DHL Express Service Point Fremont offers international and domestic shipping services including next day shipping and delivery for personal and business needs.

What are the operating hours for DHL Express Service Point Fremont?

The service point is open Monday through Friday from 10:00 AM to 7:00 PM and is closed on Saturdays and Sundays.