The UPS Store

Reviews

• KD

  Keenan Ding

  Mar 28, 2026
  5.0
  Honestly the best experience I've ever had at a UPS Store. I've been here multiple times now for packing, shipping, and printing and every single time the staff has been super friendly and genuinely helpful. They treat your stuff like it's their own — my packages always arrive in perfect condition. The location is clean, easy to get to, and parking is never an issue. I recommend this place to everyone I know. If you're in the Fountain Valley area, this is the only UPS Store you should go to. Can't say enough good things about them.
• NS

  Nick S

  Mar 21, 2026
  1.0
  Uncooperative, rigid, poor customer service.
• DD

  Dona D

  Feb 28, 2026
  1.0
  I had a very disappointing experience at this UPS location while dropping off an Amazon return. I was only 25 cents short and told the employee, Sara, that I would get the money from my car and be right back. Instead of being understanding, she looked me up and down, acted like I was lying. She hesitant to give me a receipt and was very rude and unprofessional. This was terrible customer service, and I will not be returning to this location.
• KH

  Kevin Hsieh

  Feb 14, 2026
  5.0
  Sara had awesome customer service I would recommend anyone to deal with her she was able to help us with notary service. We will be back for other services.
• NS

  Narissa Saretsky

  Dec 31, 2025
  5.0
  Super friendly and helpful staff, easy parking, and lots of services. They have a machine to drop off pre-labelled items too which is really helpful if you're in a rush. Made the switch from USPS to UPS for my shipping as soon as they opened and I'm so glad I did.

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