The UPS Store

3.4
141 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4153 in Foster City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Marlin Cove Shopping Center - Next To 99 Ranch Market.

Details

  • DeliveryNot available

Location

The UPS Store
1098 Foster City Blvd, Foster City, CA
94404, United States

Hours

Reviews

3.4
141 reviews
5 stars
78
4 stars
5
3 stars
3
2 stars
2
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unhelpful staff, while others praise specific employees for their professionalism and efficiency.

Pricing Issues

Customers frequently complain about high and unclear charges for printing and other services, with many suggesting that prices are exorbitant compared to competitors.

Staff Competence

While some employees are noted for their helpfulness and knowledge, others are criticized for being rude and dismissive, leading to a mixed perception of staff competence.

Efficiency

Several reviews mention efficient service during busy times, but there are also complaints about slow service and long wait times.

Store Environment

The store is generally described as clean and well-stocked, but negative interactions with staff can overshadow the positive aspects of the environment.
  • MA
    M Anjomani
    2 days ago
    5.0
    I always take my packages to them they have great service
  • AB
    Amaury Bruchez
    Nov 17, 2025
    5.0
    Quick staff, friendly, no complaints
  • VD
    Vidhi Dhagia
    Nov 4, 2025
    5.0
    The staff is super friendly and helpful. I always prefer going to this one only because of staff. Shalini is very patient, helping and friendly.
  • MJ
    Molly Jiang
    Oct 21, 2025
    1.0
    TERRIBLE customer service with super rude employees. They all have an attitude and don’t know how to speak to customers. I’ve been to all the UPS stores around foster city and san Mateo and none of them have been an issue except this location. DO NOT COME HERE unless you want to be spat in the face.
  • HB
    Hemant Bowlekar
    Oct 13, 2025
    5.0
    I recently visited The UPS Store for notary services, and I was extremely impressed with the professionalism and efficiency of an employee - Shalini Karla. She made the entire process quick, smooth, and stress-free even though they were overwhelmed with shipping orders. Shalini was knowledgeable, courteous, and took the time to ensure everything was done correctly. It’s not always easy to find reliable notary service, but thanks to Shalini, I now know where to go. I highly recommend this location for anyone in need of notary and shipping services!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Foster City offer?

The UPS Store in Foster City provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing.