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United States Postal Service

2.6
(132 reviews)

Business Details

16731 Santa Ana Ave, Fontana, CA
92337, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 16731 Santa Ana Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
16731 Santa Ana Ave, Fontana, CA
92337, United States

Hours

Monday10:00 AM - 5:00 PM
Tuesday10:00 AM - 5:00 PM
Wednesday10:00 AM - 5:00 PM
Thursday10:00 AM - 5:00 PM
Friday10:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

2.6
132 reviews
5 stars
45
4 stars
5
3 stars
6
2 stars
6
1 star
70
  • YY
    Y Yao
    2 days ago
    1.0
    Terrible service , lost my mail twice in a month. They don’t care, just ask you to file a claim.
  • PP
    Precious
    3 days ago
    1.0
    This location intentionally makes sending mail very difficult. Reason why the post office is going out of business. The employees are rude and unprofessional. The same guy with the glasses who works everyday needs some training or retire. If He does not want to do his job. He finds a problem every single time. Something needs to change. Sending mail should not be hard. Supervisor was no good either. Honestly I don't know how they are still employed. This location should be closed. Frustrating when all one needs to do is mail off a package. Why make it so complicated.
  • ER
    Eddie Ramirez
    Apr 15, 2026
    2.0
    One of the clerks here is always rude to every customer that come in and needs help or he needs to help. He has no customer service skills at all. The clerks name is Tomas, USPS needs to do something about him. Some classes or something he doesn’t treat people kindly at all. All other clerks I have dealt with here are very friendly.
  • LO
    Lorraine Ojeda
    Apr 15, 2026
    1.0
    Last two times I’ve come in to the post office. I don’t know what the problem is with the male clerk. He is so rude. This has been my post office for over 30 years and he is the only clerk that is rude. I haven’t seen the other 2 clerks male & female for a while.
  • SR
    Solange Ramirez
    Apr 4, 2026
    1.0
    he man with the glasses that everyone talks about makes it almost unbearable to come in. I only come to this location because others are relatively out of my way compared to this one. He is very rude. To the point it's almost comical and you wonder if you're being trolled. And I additionally find it so impetuous that he doesn't even let you post your own opinion on the keypad. He always presses the smiley for the review before you can even see what's on the screen and puts "print receipt" instantly. What if I wanted that as an email? It's incredibly intrusive and I'm surprised that no one has done anything about it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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