Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 8282 Sierra Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
295 reviews
5 stars
55
4 stars
14
3 stars
10
2 stars
7
1 star
209
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific employees being mentioned for their poor attitudes and lack of professionalism.
Efficiency
While some customers noted that service was efficient during busy times, others experienced long waits and unhelpful directions to self-service kiosks instead of receiving assistance at the counter.
Package Handling
There are numerous complaints about packages being lost or mishandled, with reports of theft and poor tracking of deliveries.
Mixed Experiences
Some customers praised individual employees for exceptional service, highlighting a disparity in the overall customer experience at this location.
Management Issues
Several reviews pointed to poor management and lack of training for staff, contributing to the overall negative customer experience.
- JAJonna AlbayNov 10, 20251.0I have high respect for postal workers and government employees. However, the one I talked to at the post office today just asked me to fall in line AGAIN after reaching the counter to tell me that I should use the kiosk for dropping off my packages even when I asked again since I need a receipt. It's a holiday tomorrow and the line on BOTH kiosk and counter is really loooonnnngggg. But lo and behold, I got to the counter only to be told to use the kiosk. I'm already at the counter. SO why not just scan the packages? There's still an hour before the post office close and I just can't believe I wasted 20mins falling in line only to be told to just drop off my packages. I've been to a lot of postal offices in the Inland Empire and have always received good customer service with the EXCEPTION OF THIS ONE. It's just frustrating. To the white lady with the short hair, I hope you have the day you deserve. I may not be white like the customer you happily talked to and entertained before me, but I do think I deserve the same fair treatment as a paying customer.
- JCjessica cuevasOct 15, 20251.0The worst experience I have ever had at a post office employees are lazy to see packages. When I asked for the postmaster and I explained to him my situation to help me out, he was no use the more stress to my day. I could not get my packages delivered or my package sent out to your destination the one of the worst worst worst worst attitude in all the post office employees they need new new leadership new people working there people that want to do their job
- MMMariaOct 6, 20255.0Although there was a line, the employees worked efficiently to help the line go quicker. Ivan assisted me in delivering my package. He was friendly and customer service was exceptional!
- IMIvan MaciasOct 4, 20251.0The foundation of being a person. Be respectful be helpful. Smile at-least. They cant even be people how are they going to have a role in a face to face customer environment. Unprofessional, shows character of the leadership who hired these folks. Just be nice its simple.
- RMReyna MartinezOct 1, 20251.0This review is for Toya, one of the employees at the counter by Sierra Ave in Fontana. She is very rude when you ask questions and her attitude is pretty bad. She doesn’t even smiles at the customers and when she does; she is very sarcastic; like if you are begging for a favor. When you are about to be done with your transaction, the USPS system ask you to select an option to describe the employee’s performance. When I was about to do it, she automatically selected the best rating for her (great performance), and she didn’t even gave me a chance of doing it myself. That’s so rude and unprofessional!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 8282 Sierra Ave?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need to schedule an appointment for passport services here?
Yes, most passport services require scheduling an appointment using the USPS online scheduler. Some walk-in hours are available at select locations.
What are the business hours for this Post Office on weekdays?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM.
Is the Post Office open on Sundays?
No, this location is closed on Sundays.
Can I rent a PO Box online for this Post Office location?
Yes, you can search and reserve a PO Box online securely at the USPS website before completing the setup in person.
When can I access my PO Box at this location?
Most PO Boxes have 24/7 lobby access, but some hours may vary. Check with this local Post Office for exact access times.
Are there other USPS locations near 8282 Sierra Ave that I might also visit?
Nearby you can find other USPS facilities including a US Post Office, a USPS Collection Point, and another United States Postal Service location for additional shipping and postal needs.
What nearby places can I visit for assistance with insurance or financial services after visiting the Post Office?
Nearby insurance agencies like Goosehead Insurance - Phillip Cothran & Nisha Merchant, Ronald Araujo: Allstate Insurance, and financial services such as Curtis Tax Services Inc and Montana Capital Car Title Loans are available for your needs.
Are there any local dining options near the Post Office where I can eat after running errands?
Yes, Mariscos Coyuca is a nearby seafood restaurant and beer bar where you can enjoy a meal after your visit to the Post Office.