The UPS Store

4.5
316 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5778 in Fontana offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Citrus Ave & 210 Fwy (Ralph's Shopping Ctr).

Details

  • DeliveryNot available

Location

The UPS Store
16155 Sierra Lakes Pkwy, Fontana, CA
92336, United States

Hours

Reviews

4.5
316 reviews
5 stars
272
4 stars
9
3 stars
2
2 stars
2
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service experiences.

Convenience

Customers appreciate the convenience of the location and the quick service, making it a preferred choice for shipping and returns.

Cleanliness

The store is noted for being clean and well-maintained, contributing to a positive atmosphere for customers.

Staff Performance

Several employees, particularly Devin and Kelly, received specific praise for their professionalism and ability to assist customers effectively.

Service Issues

Some customers reported issues with service delays and disorganization, particularly regarding package drop-off and scanning.
  • SB
    Shelley B
    3 days ago
    5.0
    Mila was amazing. The service was fast and easy and she explained everything.
  • IS
    Irish Sonata
    3 days ago
    5.0
    Oh gosh it was a good experience to be here as soon i came a lady came to me and asked me how she can help me she was so friendly she immediately helped me out and offered some promotions products it’s amazing I definitely will come back thank you for this friendly staff UPS!!
  • SA
    Shallot Awah
    3 days ago
    5.0
    The most important reason I would give this store a 10 and recommend it to others is the outstanding customer service. The staff made me feel welcome, helped me quickly, and made the entire shipping process and experience easy and enjoyable. Their professionalism and friendliness truly set the store apart.
  • ML
    Martin Leon
    Nov 12, 2025
    5.0
    Excellent services, very professional… well stocked supplies… very knowledgeable… An A++… highly recommended….
  • SS
    Sjoekje Sasbone
    Nov 4, 2025
    5.0
    The staff are consistently friendly and fair. They remain polite even in stressful situations or when dealing with difficult clients. I have always observed them to be professional, kind, and patient.

Frequently Asked Questions About The UPS Store

What shipping and mailing services does The UPS Store #5778 in Fontana offer?

The UPS Store #5778 offers expert packing, shipping, mailbox rentals, and postage services for all your mailing needs.

Can I get professional printing and document finishing services at this UPS Store?

Yes, this location provides professional printing and document finishing services including copy services and sign printing.