The UPS Store

4.7
173 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5255 in Fontana offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Falcon Ridge Town Center, Summit Ave @ 15 Fwy.

Details

  • DeliveryNot available

Location

The UPS Store
15218 Summit Ave, Fontana, CA
92336, United States

Hours

Reviews

4.7
173 reviews
5 stars
155
4 stars
4
3 stars
4
2 stars
0
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and efficient, with many specific mentions of employees like Diego, Ahmad, and Melane.

Efficiency

The store is noted for its quick service, with many reviews highlighting minimal wait times and fast processing of transactions.

Cleanliness and Organization

The establishment is described as clean and well-organized, contributing to a pleasant customer experience.

Community Feel

Customers appreciate the welcoming atmosphere and personal connections made by the staff, creating a neighborhood feel.

Professionalism

The staff is recognized for their professionalism and knowledge, providing accurate information and assistance to customers.
  • FB
    Fernando Banuelos
    1 day ago
    5.0
    Moved to the area recently and had a few returns to send out and made about 3 or 4 visits already. Every time the staff has been great. I am always greeted when I walk in even if they are busier than usual. The ups where I used to live never did that and always made me feel like I was unprepared to ship things out. So I appreciate that here they are patient and willing to help me out. I wish I remembered the name of all those who helped me but the last one to help me was Arielle, she was great and helped me before and so is everyone else that has helped me.
  • LR
    Linda Ramirez
    Nov 16, 2025
    5.0
    Second time going in today. First time I went in for notary services and second time for an Amazon return. Melane helped me both times and both times I was greeted right away by everyone who was there. They assist everyone with so much grace and the fact that they are open 7 days a week is extremely convenient ! Highly recommended this UPS store !
  • EA
    Erick Andrade
    Nov 10, 2025
    5.0
    Sydney was not only very professional, she helped me throughout the entire return process at their kiosk. She tolerated my inability to understand how easy the process was and i am very grateful. Im glad that she was very patient and i look forward to returning my Amazon items through their kiosks! 😊 this place is A-ok! 👌
  • CM
    chelsee mena
    Nov 7, 2025
    5.0
    LiveScan process was quick and easy. He explained everything and answered all questions. Great customer service even though it was busy!
  • AN
    Angie Nguyen-Webster
    Oct 27, 2025
    5.0
    Went in for my live scan! Was greeted by Diego who was friendly and had thee best customer service through the entire process. Despite the store being so busy he had a positive outlook on the day and continued to be happy. Thankful for great customer service and smooth and easy transaction. Give Diego a raise!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5255 in Fontana offer?

The UPS Store #5255 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and small business services.