The UPS Store

4.7
193 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5255 in Fontana offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Falcon Ridge Town Center, Summit Ave @ 15 Fwy.

Details

  • DeliveryNot available

Location

The UPS Store
15218 Summit Ave, Fontana, CA
92336, United States

Hours

Reviews

4.7
193 reviews
5 stars
175
4 stars
4
3 stars
4
2 stars
0
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional, friendly, and helpful service, often mentioning specific employees like Sydney, Melanie, and Diego.

Efficiency

Many reviews highlighted the quick and efficient service, with customers noting minimal wait times and fast processing of their requests.

Welcoming Atmosphere

The store is frequently described as warm and inviting, with staff greeting customers with smiles and making them feel valued.

Knowledgeable Staff

Customers appreciated the staff's knowledge and willingness to assist with various services, including shipping, notary, and returns.
  • TD
    Tiffany DuBois
    4 days ago
    5.0
    Great experience every single time! The team here is kind, friendly, and incredibly efficient. They’re always helpful with every question and go out of their way to assist. What sets them apart is how they acknowledge and greet every single customer — you never feel overlooked. Thank you Diego & Ariel!
  • RD
    Randolph Do
    5 days ago
    5.0
    The staff are super friendly and helpful every time I come in. Celeste immediately accepts my drop off packages with a receipt. Arielle answers all my questions when I was shipping something. I didn't know about the USPS drop off section and Melanie helped with that and a notarized item. I later learned Diego managed the store and thank him for running operations smoothly for customers like myself to have a easy & effortless transactions. Thanks!
  • KD
    K D
    Dec 29, 2025
    5.0
    Fantastic service every time! Today Sydney helped me and she was wonderful! Very patient and friendly even though it was super busy and I made a typo when sending her an email and we had to start over for my printing request.
  • NA
    Natalie Alfaro
    Dec 22, 2025
    5.0
    My experience here was great ! I had a couple of questions regarding shipping and packaging and Sydney helped me work through everything! She was very helpful and patient. She made it very easy to send my package and made sure that I knew all the information. Thanks Sydney !!
  • FP
    Francisca Juian Parisi
    Dec 22, 2025
    5.0
    All staff is extremely helpful, cheerful, knowledgeable and willing to help in all my needs. I live 1 mile to my nearest ups, but I drive the extra mile to come to this store because of the treatment I receive here!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5255 in Fontana offer?

The UPS Store #5255 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and small business services.