FedEx Office Print & Ship Center

Reviews

• MC

  Maritza C

  6 days ago
  2.0
  I visited this location to print a document. The print job itself was completed successfully; however, my experience was impacted by the behavior of one employee, who made sarcastic remarks and laughed during the interaction. Even after I requested assistance from someone else, the behavior continued until another staff member intervened. I hope this feedback helps improve the overall customer experience at this location.
• BS

  Brogana M (Sunfrog)

  Apr 16, 2026
  4.0
  I went in to verify that an email I received from FedEx was valid. The first person that I asked didn't know & did not seem to care, (nor did they offer to help me find out.) Embarrassed & feeling stupid, I asked if there was someone else I could speak to. Evan came to speak with me & although he was not able to validate the email I received, he DID try to use his resources to try to find out. He then made some suggestions on how to proceed as safely (online) as possible & gave me a card with official Fed Ex information. Evan did not make me feel stupid for my abundance of caution & was very patient & kind. Fed Ex should rethink sending emails to customers with personal employee names in the beginning of the email address and containing phone numbers in the message that are not able to be validated in a google search or by a local FedEx store. My package had been trying to get to me for 8 months from overseas, & was delayed in customs for lack of commodity description & use. So connecting with Fedex customs was important to me . Thanks to Evan I was able to connect with & give the needed information to the officials so the package could be delivered. 5* to Evan, 4* for Fedex, 0* to that other employee
• IC

  Incredible California

  Mar 3, 2026
  1.0
  They force you to buy boxes from them to use it when you’re shipping items that already have a box not recommended
• HC

  Hanna Carnahan

  Dec 13, 2025
  5.0
  Olga at the Folsom(E. Bidwell) was amazing! She was very kind and helpful. The process of sending my package was very complicated, and quite difficult. She happily helped me with everything. Thank you so much Olga! You are the best!!!
• ER

  Erwin Reyes

  Nov 30, 2025
  5.0
  Needed business cards printed last minute and I tell you the staff there is incredible and they went above and beyond with what I needed. I uploaded my biz cards and paid online and I called and I asked what they can do for emergency and they stepped up. Jason was extremely helpful and even confirmed design before printing and cutting. FedEx is lucky to have quality team members who have care and passion in working with customers. Thank you Jason for going above and beyond on a busy day!