United States Postal Service

2.9
100 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1015 Riley St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1015 Riley St, Folsom, CA
95630, United States

Hours

Reviews

2.9
100 reviews
5 stars
38
4 stars
5
3 stars
6
2 stars
8
1 star
43
  • CB
    Clifford Beton
    Dec 2, 2025
    1.0
    The female post manager is condescending and rude. I use click n ship for my mailing, and because of the discrepancies between the two of them, in a sharp tone. she basically states it's my problem, talk to click n ship and then sats she's done talking. If I ever treated my customers or clients like that, when I was working for a corporation , I would have been fired
  • WJ
    Waleed Darwish (Wally Jo)
    Oct 28, 2025
    5.0
    USPS is the originality, the history and the root system for public courier and mailing services. The advancement in USPS services captalsing on their massive services offerings in their website, make it a great place to send and receive shippments in a very good prices, and highest standards of customer service, trained staff and effecient operations! I was their for P.O. Box service and the word amazing won't do that location it's rights! Ifcourse the P.O. Box area had its special enterance, so customers with keys have access 365 days a year 24 hrs a day! Wally Jo's THUMBS-UP
  • VT
    Vin Truong
    Aug 26, 2025
    1.0
    Unsure the name of the driver who delivers to my neighborhood but I've reported them before and they've been stealing my packages for the past 4 months, 4 different deliveries were marked as delivered specifically to my neighborhood mailbox, none of them found even after inquiring about them.
  • PM
    Pierce Murphy
    Jul 22, 2025
    5.0
    Super impressed with the level of service at the Folsom CA post office! Charles went above and beyond in helping locate a lost document. It was inadvertently delivered to wrong slot and a neighbor dropped it at my home. Charles made the effort to drive to our neighborhood and search all 3 clusters and follow up daily, very impressive!!!
  • GR
    Global Expat Reviews
    Jul 22, 2025
    1.0
    Brought in a package that word for word said it didn’t need a box, and I had it clarified with USPS Prior but then I come in here and this Mr Knows it all tells me that I’m wrong and i didn’t understand the instructions I was given, then guides me to the side to wait for 10 minutes, intentionally, while the manager, who’s even bigger of a problem, older Caucasian lady with curly orange hair, comes out furious, with the most sass you’ve ever seen in your life, telling me she can’t help me and that if I continue to stand there she’s going to call the “police”. USPS if that’s how you handle your customers, then may god be with this location. Cons: Unsatisfactory and Rather Rude Customer Experience treatment

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.