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Visit your local Post Office™ at 600 Kentucky St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and poor attitudes of employees.
Delivery Issues
Many customers reported lost or misdelivered packages, with complaints about the reliability of mail delivery and the handling of packages.
Long Wait Times
Customers frequently mentioned long lines and delays, particularly during peak hours, indicating a need for better staffing and efficiency.
Inaccessibility
The post office was criticized for not answering phone calls and for inconsistent hours, leading to customer frustration.
Positive Staff Recognition
Despite the negative feedback, some customers praised specific staff members for their helpfulness and professionalism, indicating that not all employees are perceived negatively.
AE
Amelia Estrada-Dighiera
Nov 10, 2025
1.0
This is the worst usps i have ever been to! There is an Asian lady who works there and she is the rudest most unprofessional person i have ever met
DS
daisy s
Oct 30, 2025
1.0
The first impression is that everybody there hates their jobs and us
JC
Jannica Codeniera
Oct 28, 2025
1.0
The Asian Lady in this location is something else. Just crazy…Im Asian too but it’s not gonna take much to be at least a little nicer specially if you deal with people all day. I just asked her a question and she got pissed for whatever reason, then i observe while waiting looks like its not just me. She is giving everybody this attitude and to those makes mistakes or have questions will get it worst. I just don't get it at all. Like you suppose to be friendly in this kind of job. She is just angry and needs to take a chill pill. Anyways, Came in for my passport appointment about 10mins ago. Passport process was very fast and convenient. Passport person very nice and approachable. 1 star cuz that lady got into my nerves… Im so close to give her attitude back but i know better. She’s not worth it.
MN
Mikayla Navarro
Sep 29, 2025
1.0
The asian lady who works there is very rude every single time and has no customer service. she should be fired. i understand hating your job and having to do it but she really takes it out on the customers. better off going to the one on base or vacaville.
LM
Lamaya Markia
Sep 20, 2025
1.0
The courier claims they delivered my package to a “parcel locker “ and there is NO LOCKER in my apartment only Amazon locker and speaken with Amazon it makes no sense why USPS would put it in there so my conclusion is that carrier STOLE MY PACKAGE that was expensive
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 600 Kentucky St, Fairfield?
You can send mail and ship packages, purchase money orders and gift cards, get Post Office™ boxes, apply for passports, and access various shipping and mailing services.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and provides passport photo services by appointment.
Do I need to schedule an appointment for passport services at this Post Office?
Yes, most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the business hours of this USPS location?
Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 8:30 AM to 12:00 PM, and closed on Sunday.
Can I rent a PO Box at this Post Office and how?
You can apply online to search and reserve PO Boxes quickly and securely, or apply in person with two valid IDs and a completed application form.
Is 24/7 access available for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary; check with the local Post Office for exact times.
What nearby places could I visit before or after my visit to this Post Office?
You can visit the Western Railway Museum for local history, Solano County Library Foundation for community resources, or Highly Favored Hair Designs for beauty services.
Are there any financial institutions near this Post Office?
Yes, nearby banking options include Solano First Federal Credit Union, Valley Strong Credit Union, and Bank of the West.
How can nearby services like the Family Justice Center Solano assist USPS customers?
The Family Justice Center Solano offers counseling and community support services, providing helpful resources for local residents who may need assistance.
Is this Post Office involved in any hiring or career opportunities currently?
Yes, USPS is hiring and you can find top job openings and career information on their official careers webpage linked in the featured message.