United States Postal Service

3.0
75 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7862 Winding Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7862 Winding Way, Fair Oaks, CA
95628, United States

Hours

Reviews

3.0
75 reviews
5 stars
28
4 stars
7
3 stars
6
2 stars
4
1 star
30
  • YY
    Yevheniia_ Yevheniia
    Dec 10, 2025
    1.0
    This is a terrible post office! The staff are completely incompetent! They mistakenly sent my international package back! Just one day after it arrived at their branch! I went there several times, wrote emails, and called every day, begging them to do something to get the package back! The international package cost a lot of money! It contained birthday and Christmas presents for my son from his grandparents! But they did nothing; they just said, "Yes, of course, we'll sort it out," smiled, but took no action! I didn't expect such an incompetent approach from the employees! They admitted their mistake, but they weren't going to correct it! Who will now explain to my five-year-old son why he is without birthday and Christmas presents? Who will now pay for the cost of resending this package?
  • JL
    Jessica Lehman
    Dec 3, 2025
    2.0
    They went at a very slow pace. Not showing concern for anyones time. It was unorganized. People were spread out not knowing which desk to go to and no staff said anything.
  • LL
    Lucja Leonard
    Nov 18, 2025
    1.0
    John the server simply throws, literally throws, your package into the container. It’s a book and he throws it, no care for any damage. What a lazy slob!!
  • DG
    Dana Galati
    Sep 19, 2025
    1.0
    Over the past few months I’ve been having more and more packages arrive to the fair oaks post office (I live in fair oaks), and they are then redirected to either Elk Grove, Carmichael, or Redding. I called yesterday about a package that arrived here at the same time as a few of my other packages and the employee was super lazy and told me it never arrived even though I know it did cause it was scanned in at the same time my other items were. Well now that package is sitting in Redding. This is uncalled for and the fact it’s happening weekly now is not okay.
  • AN
    Aaron Nance
    Sep 3, 2025
    5.0
    Friendly and efficient staff. The line is usually short. Usually before 2 o'clock is the best time to go.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.