United States Postal Service

Reviews

• KC

  Kim C

  Dec 29, 2025
  1.0
  Since this has happened twice in less than a month, I will leave a review. I usually prefer to use the kiosk to avoid dealing with lines and TRENT. But, it seems as if the kiosk is down more than it’s up. I came in one day when the internet was down. Instead of signs and/or announcements indicating they could not do anything but sell you stamps, take prepaid packages and mail, they allowed people to stand in a long line, only to get up to the front and stare at you without saying anything for an awkward moment. Then TRENT told me with a snippy voice, “our internet is down. You have to go somewhere else.” I didn’t say anything this day. Then today I come in. Ugh, TRENT is there again. Darn the kiosk is down AGAIN! Luckily only one person in line ahead of me. That person only spoke Spanish and Trent spoke only a tad. After a few minutes, they ended up understanding what each other wanted. I am up next. I did notice a lady over at the small round table to the left and not part of the line you stand in to get service. She’s taking items from a bag and putting them in a mailer. She finishes right around the time TRENT finishes with the male customer. After he walks away, Trent says “Who’s next?” I said I was and walked up. Once again he just stares at me for an awkward moment and says, “Your next?” I said, “Yes, she was over there packing up her stuff the whole time I have been standing in line.” He says, “She’s next. If I call you and tell you, you are next, then you are next.” Funny, he didn’t tell the guy who had just been arrested in the line ahead of me he was next. He just walked up. I step back and get in line and the girl all smug walks up. I say out loud (only the three of us are there at this time). “OK, remind me to come to the post office next time and pack all my stuff and then just come to the front of the line.” TRENT then says, “Well if you don’t like it, you should go to another post office.” I said, “I should have, as every time I come here and you are here..you have been rude (not just to me either). So, when it’s my turn once again, I ask for his supervisors name. Then I ask if he’s there and he tells me he’s on vacation. So I ask for his number to contact him later. He leaves and comes back with a phone number, for Randi. I leave and try calling it and it’s busy, stays busy for sometime before I think, did he give me a bogus number or take the phone off the hook so I couldn’t leave a message? Moral of the story, if you walk in this unreliable post office and see TRENT. Go to another nearby location.
• AA

  acra

  Dec 10, 2025
  1.0
  Very rude and unprofessional
• EA

  Ed Zak Al

  Dec 8, 2025
  3.0
  Super slow and lazy employee at the counter and takes enough time on each customer.
• GH

  Gordon Hardy

  Nov 14, 2025
  1.0
  If I could give no stars I would. Somebody needs to look into the gentleman at the front counter by the name of Sam. He calls himself “Sam I am.” One of the most rudest individuals who shows that he absolutely hates his job and maybe himself. Keep in mind, I ship from this location 3-4x per week and today I’ve feel like something needs to be said about “Sam” and his Customer Service skills. If you don’t like your job, then you need to find another. Come on USPS, There needs to be some coach and counseling with Sam. Needless to say, I will be taking my account and business elsewhere after today.
• OA

  Oscar Alvarado

  Oct 16, 2025
  1.0
  If I could give 0 stars I would. Dude said im not sure when I asked him what do I need to do to ship some items for work.

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