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United States Postal Service

2.1
(197 reviews)

Business Details

1157 W Mission Ave, Escondido, CA
92025, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1157 W Mission Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1157 W Mission Ave, Escondido, CA
92025, United States

Hours

Reviews

2.1
197 reviews
5 stars
46
4 stars
7
3 stars
3
2 stars
12
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees described as rude, unhelpful, and unprofessional.

Long Wait Times

Many customers reported long lines and slow service, often waiting for extended periods to be attended to.

Delivery Issues

Frequent complaints about lost packages, incorrect deliveries, and issues with mail not being delivered to the correct address.

Inconsistent Hours

Customers expressed frustration over inaccurate posted hours, particularly regarding the availability of services and access to PO boxes.

Mixed Experiences

While many reviews were negative, some customers reported positive interactions with specific employees who provided helpful service.
  • PN
    Petee Nuno
    4 days ago
    1.0
    Now I see why they got 2 stars their carriers are not good just stuffing important papers that aren’t unreadable by the time I open it real stuff the carriers yall got are as s
  • TP
    Tina Pumpkin
    Jan 21, 2026
    1.0
    Eh llamado 10 veces, me respondieron 1 para colgarme, muy mal servicio, dejaron mal mi paquete y no responden, y la señora que me contesto super grosera, no nos estan haciendo un favor, ustedes reciben un sueldo, asi que trabajen bien y si no les gusta busquen otro trabajo
  • VS
    Vincent Stange
    Jan 3, 2026
    1.0
    Closed on the Saturday before and after Christmas and on the Saturday before and after New Years for “holiday hours” while our whole complex can’t pick up mail due to vandalized mailboxes. WHAT. A. JOKE.
  • DT
    dayton toledo
    Dec 22, 2025
    1.0
    Slow service
  • FF
    FamilyB
    Dec 20, 2025
    1.0
    It should be a minus 10. This PO station is deplorable. Not even open on a Sat before Christmas. Community mailboxes are damaged and we can't pick up our mail because they are closed. Have gift packages we can't pick up. The internal door that allows you to ring a buzzer to pick up your mail during off hours has a hole where the buzzer should be. They never answer their main phone or any direct lines during business hours. Just rings and rings. Some of the carriers are useless and in the private sector would have been fired long ago. This particular office is the worst of the worst. Multiple issues over the years with their lack of customer service (they simply don't care) and incompetence. It would take me pages to describe the incidents but I'm saving that for the book I'm sending to the Postmaster General in DC. If you are unfortunate to live in a zip code serviced by this PO, I wish you luck.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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