United States Postal Service

3.4
79 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5805 White Oak Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5805 White Oak Ave, Encino, CA
91316, United States

Hours

Reviews

3.4
79 reviews
5 stars
39
4 stars
7
3 stars
2
2 stars
6
1 star
25
  • AC
    Arleta Conabee
    Sep 6, 2025
    5.0
    The nicest people and the best service I have ever experienced.
  • TM
    Tatyana Melnyk
    Sep 2, 2025
    1.0
    This is the worst post office I’ve ever seen in the US. There is only one person working here and the line is out of control long and not moving for an hour. Deeply disappointed. Manager Dilal running around like a chicken without head. Just a big mess where the right hand doesn’t know what the left one is doing. Chaos!!!
  • HH
    Hank Holderson
    Jul 21, 2025
    5.0
    The Encino Post Office operates with a level of consistency and efficiency that’s increasingly rare. Under the management of Alfonso, the branch is well-organized and runs smoothly even during busy hours. Wait times are generally short, and the staff appear well-trained and focused on keeping things moving without unnecessary delays. Alfonso maintains a visible presence and seems actively involved in daily operations, which likely contributes to the overall professionalism of the team. The counters are staffed appropriately, lines are managed efficiently, and any questions are handled clearly and without confusion. It’s evident that this location benefits from strong leadership and attention to process. Compared to other branches I’ve visited, the Encino location stands out for being clean, orderly, and consistent. It’s a reliable place to take care of postal needs without hassle.
  • AP
    A P
    May 11, 2024
    1.0
    Can you turn on your outlets for homeless families . Gvt. Building gvt paid

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.