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Visit your local Post Office™ at 1585 62nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.
Wait Times
Customers frequently reported long wait times and understaffing, leading to dissatisfaction with service efficiency.
Inconsistent Hours
Several reviews mentioned issues with the post office not opening on time or being closed unexpectedly, causing inconvenience for customers.
Mixed Experiences
While many reviews were negative, some customers noted positive interactions with specific staff members, indicating that experiences can vary significantly.
BM
Boris Mehta
Dec 23, 2025
1.0
Horrendous customer service. No wonder why USPS is struggling. Extremely rude customer associates. They don’t help you at all nor they answer your questions.
JN
J N
Dec 22, 2025
1.0
Pony express looks like nascar compared to this post office
SN
Siddhartha Nag
Dec 20, 2025
1.0
This branch of the USPS has outstandingly rude employees, and is generally chaotic and disorganized. The people who work the counter are rude and lash out with no provocation, standing in line I witnessed several people treated harshly and with complete impatience.
This location may as well not exist, issues with USPS in general not withstanding.
HA
H A
Dec 20, 2025
1.0
Literally so rude, worse than the DMV. If you really hate your job that much.. then maybe don't work?? The lady here has TERRIBLE attitude and extremely rude. She yelled at a customer all of us in line looked up un disbelief.
JW
J W
Dec 19, 2025
1.0
I had a very unpleasant experience with a staff member, Rosheeda, at this location. She was extremely passive-aggressive and outright rude. While I understand how busy and stressful the post office can be (especially during the holidays) and tried to remain patient, she continued to speak to me in a condescending manner and yelled at me in front of other customers, which was completely inappropriate.
Basic customer service and courtesy were clearly lacking. After reading other reviews, it appears this is not an isolated incident involving this staff member, and additional training in professionalism and communication is clearly needed.
Edit: I encourage anyone who has been treated unfairly to file a complaint with USPS. The supervisor and management team who followed up with me were professional and respectful. I fully recognize how busy and stressful frontline work can be, but that should never be an excuse for treating customers disrespectfully. I sincerely hope this employee is able to reflect, learn, and improve.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1585 62nd St, Emeryville?
You can send mail, ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, thousands of Post Offices™, including this location, accept first-time passport applications and many provide passport photo services. Be sure to complete and print your passport application before applying.
Do I need an appointment for passport services at this Post Office?
Most Post Offices offering passport services require you to schedule an appointment online. Limited walk-in passport hours may be available at select locations.
What are the operating hours of this United States Postal Service location?
This Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturdays from 8:30 AM to 1:30 PM, and is closed on Sundays.
Is it possible to rent a PO Box at this location, and how do I do it?
Yes, you can rent a PO Box by applying online or in person. Online reservations are available at the USPS website where you can also check availability.
Are PO Boxes accessible after regular business hours at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this location for specific lobby access hours.
How can nearby transportation options help me get to the United States Postal Service at 1585 62nd St?
The California Zephyr train station nearby offers convenient rail transportation. Using this station can help customers easily reach the Post Office for their mailing and shipping needs.
What nearby places can I visit before or after my visit to the USPS at 1585 62nd St?
You might enjoy stopping by AFreeKah for women's clothing and fashion accessories or exploring the Xan Blood Walker art gallery nearby.
Are there any wellness or health service providers near the Emeryville Post Office?
Yes, Adorn Naturopathic Medicine and Evergreen Taiji Academy are nearby, offering holistic health and fitness services you could visit before or after using postal services.
How can I contact this USPS location for inquiries or assistance?
You can reach the United States Postal Service at 1585 62nd St by calling +1 510-251-3386 or visiting their website for more information.