Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1585 62nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted a lack of friendly and helpful customer service, with many customers reporting rude interactions and unprofessional behavior from staff.
Long Wait Times
Customers consistently complained about long wait times, often exceeding 30 minutes, with reports of understaffing and slow service contributing to the delays.
Operational Issues
Several reviews mentioned problems with the post office's hours, including opening late and closing early, leading to frustration among customers.
Package Handling
There were multiple complaints regarding lost packages and poor handling of mail, with customers expressing dissatisfaction over the tracking and delivery processes.
Mixed Experiences
While many reviews were negative, some customers reported positive experiences with specific staff members who were helpful and efficient, indicating inconsistency in service quality.
WP
wendy Pepper
Oct 13, 2025
1.0
I live around the corner and literally have to go to a different Post office just so I don't have to deal with the awful people at this one. It feels impossible to experience a friendly human connection, let alone a helpful interaction. I had a VERY expensive and important package that was lost, and they were profoundly useless in the attempt to find it. Another package, they wouldn’t ship because I dropped some chili oil on it. I drove to Point San Pablo and they helped me there.
If you have a postal anything you need solved... get back in your car and drive to Berkeley. Or... anywhere else, because you'll spend your time frustrated and disappointed in humanity if you choose this adventure instead. Zero stars. I won’t literally ever return to this location, there’s something very wrong with the oversight at this location.
CG
Cynthia Garcia
Sep 6, 2025
1.0
I would give this location a 0 star if I could. I came in with 54 envelopes due to our postage machine at work running out and the lady said “I can’t help you” I asked why? Because where else was I supposed to go with all the envelopes that need postage. She said I can’t help sell you stamps but I can’t help you. I asked for her name she did not provide it and I asked for a manger. This lady was full of attitude and lack of personal skills. I hope to never come back here again for any services.
PC
Pinkaboo Crafts
Sep 5, 2025
1.0
Zero customer service, some of us have lives and it’s hard to work around these typical 9-5 schedules. Lady locks the doors in my face as I’m walking up and when I asked if I could just mail this one item she said no.
GA
Gregory Anderson-Rosendahl
Jul 30, 2025
1.0
Just as I was next, the agent locked something and said she was closed. COLD AS ICE. These women are the most unfriendly and unhelpful postal workers I have ever encountered.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1585 62nd St, Emeryville?
You can send mail, ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, thousands of Post Offices™, including this location, accept first-time passport applications and many provide passport photo services. Be sure to complete and print your passport application before applying.
Do I need an appointment for passport services at this Post Office?
Most Post Offices offering passport services require you to schedule an appointment online. Limited walk-in passport hours may be available at select locations.
What are the operating hours of this United States Postal Service location?
This Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturdays from 8:30 AM to 1:30 PM, and is closed on Sundays.
Is it possible to rent a PO Box at this location, and how do I do it?
Yes, you can rent a PO Box by applying online or in person. Online reservations are available at the USPS website where you can also check availability.
Are PO Boxes accessible after regular business hours at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this location for specific lobby access hours.
How can nearby transportation options help me get to the United States Postal Service at 1585 62nd St?
The California Zephyr train station nearby offers convenient rail transportation. Using this station can help customers easily reach the Post Office for their mailing and shipping needs.
What nearby places can I visit before or after my visit to the USPS at 1585 62nd St?
You might enjoy stopping by AFreeKah for women's clothing and fashion accessories or exploring the Xan Blood Walker art gallery nearby.
Are there any wellness or health service providers near the Emeryville Post Office?
Yes, Adorn Naturopathic Medicine and Evergreen Taiji Academy are nearby, offering holistic health and fitness services you could visit before or after using postal services.
How can I contact this USPS location for inquiries or assistance?
You can reach the United States Postal Service at 1585 62nd St by calling +1 510-251-3386 or visiting their website for more information.