The UPS Store

3.0
92 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4853 in Elk Grove offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Bruceville Rd & Elk Grove Blvd (Kohl's).

Details

  • DeliveryNot available

Location

The UPS Store
9630 Bruceville Rd, Elk Grove, CA
95757, United States

Hours

Reviews

3.0
92 reviews
5 stars
41
4 stars
4
3 stars
3
2 stars
2
1 star
42
  • LM
    L Medina
    Nov 29, 2025
    1.0
    Rude and miserable staff. I visited this store twice in the past week. I was helped both times by the manager (I believe her name was Angela). The first time she was very uninviting and appeared to be annoyed that she had to notarize a document for me. The second time I came in because UPS delivered a package that did not belong to me to my house. I brought the package to this store and the same manager told me that she would not take the package and I had to call a 800 number to pick up the package at my house. I’ve dropped plenty of RTS packages off here in the past with no issue until her. I also believe she overcharged me for a mailing. It’s very obvious she hates working with the public and at this store. My Uncle works at UPS and did confirm that any UPS Store is an authorized and get pick ups daily. I’m not sure why she treated me so terrible and lied to me. Will be calling the corporate office to file a complaint.
  • AD
    Aman Dogra
    Nov 26, 2025
    3.0
    Poor customer service was encountered, specifically from the individual (girl) operating the cash register.
  • NA
    Nicolas Araiza
    Nov 21, 2025
    5.0
    The most important reason for this was the customer service of Athena. She was very professional and help me with all that I needed efficiently and with care.
  • AP
    alejandra paredes
    Oct 30, 2025
    1.0
    Today 10/30 at 8:30 am i was “helped” by a white male. I have been in the industry of customer service for about 15 years and what I known you try to actually assist/ help by providing options. Had a package that needed to be delivered to China he told me that I couldn’t send it in a box and I probably had to pay $400 plus dollars without even scanning or attempting to check. I went somewhere else and paid $30. This makes me not want to ever go there again.
  • ST
    Sue Tran
    Aug 29, 2025
    1.0
    I come here often to return my packages but the store manager is never friendly and has an attitude. They’re always short staffed and there’s high turn over since there seems to be new people that work there every time I’ve been there. I’m not returning here I’d rather drop off my returns to fedex!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4853 in Elk Grove offer?

The UPS Store #4853 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and more.

Where is The UPS Store #4853 located?

It is located at 9630 Bruceville Rd, #106, Elk Grove, CA 95757, at the corner of Bruceville Rd and Elk Grove Blvd near Kohl's.