The UPS Store

3.4
72 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4298 in Elk Grove offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Laguna Blvd @ Franklin Blvd Next To Walgreen.

Details

  • DeliveryNot available

Location

The UPS Store
4801 Laguna Blvd, Elk Grove, CA
95758, United States

Hours

Reviews

3.4
72 reviews
5 stars
41
4 stars
3
3 stars
0
2 stars
2
1 star
26
  • WL
    Walter W Lee
    Oct 25, 2025
    5.0
    Very efficient
  • RK
    Ramandeep Kaur
    Sep 23, 2025
    1.0
    Very bad service. It has been a week now since my sister sent a package for me, they said they were gonna deliver it the next day but it has been a week i haven’t got it. And they asked for extra charges to deliver it again. Not responsible at all. There was food in the package, it must’ve been spoiled now and still i had to pay more to get it delivered. Don’t trust them with your stuff
  • KM
    Kelsey MacKenzie
    Aug 21, 2025
    5.0
    Really appreciate their customer service and offers fingerprinting.
  • AC
    Ashley Castro
    Aug 20, 2025
    1.0
    Super bad customer service. Came to pick up an order and the store manager I believe her name was Athena, she was rude and had an attitude. I gave her my ID, so she can look up my order, she didn’t find it in the system. I told her all of the details she needed, and she even went to the back and check, came back saying it wasn’t in the back. While I was trying to figure out why my package “ wasn’t here” I seen how she would also treat other people with rudeness. I left the store and I spoke to this kind lady long curly hair on the phone, told her I had a package delivered and she looked me up and she found it. Went back in and the store manager helped me again, she said (the system didn’t show my name up). Clearly the store manager Athena was being lazy and not looking good because on the box it had my name. Bad customer service, I will never come back to this UPS Store.
  • RR
    Ree
    Aug 20, 2025
    1.0
    My reason for visit was to pick up a package the guy in there told me the day before I can use a picture of my Id but the package wasn’t ready, I came the next day once it was ready for pick up and was told I needed the physical id. Which if I knew that I would have brought it. The manager ATHENA, was so rude and she was mugging me. & then rolled her eyes at me, I told her that was very rude and this is not a way a manager should act she went on with arguing with me while other customers was in the store. I asked for corporate number she refused to give it to me, She is not cut out to carry a position of management when she can not control her attitude and confrontational actions, she created a hostile environment, she’s rude and have a self control. The employees there are not trained properly and this is very upsetting and beyond acceptable. She needs to be fired and definitely not someone that managing a place of business.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Elk Grove offer?

The UPS Store #4298 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and more.