The UPS Store

4.3
317 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1040 in Elk Grove offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Dollar Tree Shopping Center Between Emerald Vista & Emerald Oak.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable

Location

The UPS Store
8698 Elk Grove Blvd, Elk Grove, CA
95624, United States

Hours

Reviews

4.3
317 reviews
5 stars
256
4 stars
4
3 stars
1
2 stars
6
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Gavin, Harry, and Monica going above and beyond.

Efficiency

Many reviews highlighted the quick and efficient service provided, even during busy times, with staff managing multiple customers effectively.

Professionalism

The professionalism of the staff was frequently noted, with customers appreciating their patience and thoroughness in handling various tasks.

Cleanliness

The store was described as clean and well-maintained, contributing to a positive customer experience.
  • HR
    Hamed Razawi
    2 days ago
    5.0
    Both gentlemen, Kevin and Sellie (not sure of spelling) were wonderful.
  • CC
    CAZANOVA
    Dec 18, 2025
    5.0
    I had an excellent experience at The UPS Store #8698 on Elk Grove Blvd today. Gavin O’Reilly was working alone for most of the morning and handled a constant flow of customers with impressive efficiency and professionalism. Despite a self-service printing machine malfunction that created a line, Gavin remained calm, thorough, and courteous. He helped multiple customers almost simultaneously, answered questions clearly, and demonstrated strong knowledge across the wide range of services this location offers. Customer service like this is rare. Gavin truly went above and beyond, and his work ethic reflects very positively on this store. Highly recommend this location because of him.
  • DN
    Daniela Bélen Martínez Navarro
    Dec 17, 2025
    5.0
    The service was faster than I expected, their employees are very friendly, the person who helped us, Kevin, was very attentive and helpful towards what we needed, and it even helped us understand the process better. We definitely recommend this location.
  • JJ
    Jana
    Dec 12, 2025
    5.0
    Kevin and Harry Potter helped me with a special printing project- they stuck with me even though it was something out of the ordinary. The thing that really stood out though is that the store was full of people and long lines but they remained calm, kind and helpful while helping me and all the other customers- this was next level customer service which one does not experience that often any more. This will now be my go-to place for packaging/printing needs.
  • ZZ
    zan
    Dec 12, 2025
    5.0
    Gavin and Orenzy helped me a lot today. I had never shipped a package out and was pretty scared to ask for help but they were super open and helped me through the whole process. Super nice guys I appreciate their help a lot. Really great people here!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1040 in Elk Grove offer?

The UPS Store #1040 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and computer access.