United States Postal Service

2.6
65 reviews

About

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Visit your local Post Office™ at 535 Appian Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
535 Appian Way, El Sobrante, CA
94803, United States

Hours

Reviews

2.6
65 reviews
5 stars
19
4 stars
7
3 stars
3
2 stars
2
1 star
34
  • JM
    Julie Morris
    Sep 6, 2025
    5.0
    Very helpful and nice
  • DT
    Diogo Tempesta
    Jul 1, 2025
    1.0
    Don't go to that place, the woman there is very rude and lacks education with everyone. You can go there any day of the week, several people are being mistreated by a woman who works at the cash register.
  • SR
    Sean R
    Jun 30, 2025
    1.0
    I just went to priority mail a document. I wanted it certified so that I knew that recipient got it. After I paid for it she tells me there is two tracking numbers. I asked why there was two, she tells me the priority mail comes with a free tracking number. She gets upset with me as if I should know this. It became a rude, upsetting situation. I am not a trained postal worker, she should have told me beforehand that I didn’t need to certify it. Bad customer service.
  • JS
    Janet School
    Mar 15, 2025
    1.0
    Do NOT put our mail in the drop box. Our mailed checks were stolen from the drop box, two times! After we realized the problem is with this post office, USPS said they are aware of it. And even warn us NOT to put mail in drop box. What?! As we know, since last year, the drop box at this post office was reduced from 2 to 1, so mail are even more stuffed in the drop box. Of course, USPS can choose different ways to improve: a bright light above the drop box, change to a newer version so the sticky stick cannot go into the dropbox. Or act on law enforcement. USPS has a law enforcement division in Oakland. But, they chose: do nothing about this repeating problem. So, our neighbors, take our mail inside the post office, or send payments outside the USPS system. It is a place for fraud at this time.
  • MH
    Melvin Hernandez
    Jan 17, 2017
    1.0
    They told me "I have no idea where's your mail" can you believe that horrible service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.