Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 11151 Valley Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
217 reviews
5 stars
56
4 stars
8
3 stars
5
2 stars
8
1 star
140
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported long wait times due to insufficient staffing, often with only one employee available during busy hours.
Customer Service
Feedback on customer service was mixed; while some employees were praised for their helpfulness, many reviews highlighted rude and unprofessional behavior from staff.
Delivery Problems
Numerous complaints were made regarding lost packages, incorrect deliveries, and issues with mail being held without notification.
Overall Experience
Many customers expressed frustration with the overall service quality, describing it as disorganized and inefficient.
- AAAlejandra6 days ago1.0Terrible customer service. The old Asian gentleman is very rude and condescending. Also why is there only one person working the desk when there’s a long line waiting.
- CTColette TruaxNov 22, 20251.0Can I give negative stars? Why only 1 person when your line is out the door? Someone helped him with 2 customers then left. I swear usps and Walmart hire the slowest people possible
- JGJoan GuiradoNov 21, 20255.0It was busy there was a bit of a wait
- GMGinger MNov 19, 20251.0Only one person working behind the counter and a long line almost out the door, seen many customers walk out frustrated
- SHSonia HernandezNov 17, 20251.0This is the worst post office to come by if you come by after 3pm. You will wait 20 min at leat in line. This is so rediculous. Man hire more people what is wrongvwith the managers here. I am not coming here no more. I am glad I don't live in this area.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 11151 Valley Blvd?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the business hours for this Post Office?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can search for and reserve PO Boxes online, then complete the setup in person at the location with two valid IDs.
Is 24/7 access available for PO Boxes here?
Most locations offer 24/7 lobby access to PO Boxes, but you should check with this Post Office for its specific lobby hours.
What is the cost for passport photos at this USPS?
The fee for a passport photo is currently $15 at USPS locations offering this service.
Are there any insurance agencies near this USPS location?
Yes, nearby insurance agencies include Alta Loma Insurance Services and Nationwide Insurance: Alkeme Insurance Services Inc., which you can visit after handling your postal needs.
Can I combine a visit to the USPS with a rental from Manny's Party Rentals?
Definitely! Manny's Party Rentals is close by, so you can easily mail your invitations or supplies at USPS and then pick up party supplies nearby.
Is there a medical facility near the Post Office for convenient access?
Aegis Medical Systems and Aegis Treatment Centers are nearby, providing medical services you might find useful before or after your postal visit.