United States Postal Service

2.4
26 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 6166 Pleasant Valley Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6166 Pleasant Valley Rd, El Dorado, CA
95623, United States

Hours

Reviews

2.4
26 reviews
5 stars
8
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1 star
16
  • SH
    Shayna Hayes
    Oct 9, 2025
    5.0
    I love that this is my post office! The ladies who work here are so kind. They always offer to carry out my packages if I have my small kids in tow. They go above and beyond!
  • AC
    Anthony Ilacqua (Autosnow4sale com)
    Oct 1, 2025
    5.0
    Great staff
  • JF
    Jordan Foster
    Jun 28, 2025
    1.0
    The absolute worst post office I have ever had the misfortune of dealing with. The staff are rude, condescending (save for 2 employees I have worker with,) and regularly violate their own policies/posted hours. I work out of town and rush back to check my PO Box before 6PM. In the past I have had multiple occasions where the doors were locked at 5:58, despite their posted hours saying 6:15. Not able to make it same day to pick up your package from the parcel locker? They will then place pick up notices in your box. Their posted Saturday hours for pick up are from 7:00-11:30. I have never once had them actually answer the doorbell before 8:30. It might happen for someone else, but they flat out refuse to honor their posted hours. In addition, I have frequently seen a bulb flickering in the lobby, sometimes for months on end. Absolutely unacceptable considering the price of a PO Box here, and if I had another option, I would take it. If I was the postmaster of this facility, I would be ashamed of myself.
  • SV
    Shelby Vaigneur-Hall
    May 28, 2025
    5.0
    I personally have bad social anxiety but since coming into this Post office, there has been a change. The ladies are always so nice and have a whole conversation with you. I honestly walk in here and don't feel nervous which is almost unheard of. The staff has always been great to me. This is definitely my go to post office for all of our ebay packages now.
  • LJ
    Lisa Johnston
    Jul 29, 2022
    1.0
    If I could give zero stars I would. This post office has the worst service and the employees including the post master are rude and unhelpful, and they take no responsibility in their bad service. They don't even care, and it shows in the way they handle the people they serve. They constantly deliver packages to the wrong address. They choose not to deliver packages to my home because they don't want to come down my driveway so they won't leave them at the mailbox either. But it's random it's like they pick and choose what to leave. In the winter they left my packages out in the rain and snow and I had to have the items replaced because they were books that were wet and ruined. This week I had an item that shows delivered and that it was put in there mailbox. It was not. I called the post office. They told me my tracking number was not correct but if I put it in on there USPS tracking it works and pulls up the order. They told me to call the company to find my package. It's not the company's problem it's the post offices problem Again no help not responsible.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.