Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1179 in El Cerrito offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - El Cerrito Plaza Near Ross.
Details
- DeliveryNot available
Location
Hours
Reviews
3.5
190 reviews
5 stars
111
4 stars
5
3 stars2
2 stars
7
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting Nicole and Avish for their exceptional service.
Staff Attitude
While most reviews noted positive interactions, there were several complaints about rude behavior from some employees, particularly Nicole, which negatively impacted customer experiences.
Service Efficiency
Customers appreciated the quick and efficient service, although some noted issues with long wait times and inadequate staffing during busy periods.
Pricing Concerns
Several reviews expressed dissatisfaction with additional charges for services like printing and package drop-offs, which were perceived as excessive compared to other locations.
Store Environment
The store was generally described as clean and welcoming, contributing to a positive shopping experience for many customers.
- JJJennyNov 15, 20251.0Store was already closed when I arrived at 4:45pm, store post 5pm closing time. There were others who also missed the service.
- DCDoug CrouchNov 15, 20255.0Excellent customer service. Although the store was very busy, Avish was very polite and helpful to everyone.
- LLL LoveNov 7, 20252.0The first time I visited this store at 8:30am the clerk was very dry. I asked if they were hiring she looked me up and down, then replied there are no applications. I asked for the name of the manager she said there is no manager, but she would not give me the name of the assistant manager. I returned today same dry attitude.
- PCPritam ChapagainNov 2, 20255.0My experience of the store was great. Avish was an amazing guy. He really helped and made the process swift and easy. He worked like a true professional should which is rare to see. Thank you Avish and the whole UPS El Cerrito team.
- ASAlexander SchultzOct 28, 20252.0Convenient location and friendly staff, but they lose points for being the only UPS Store location I’ve encountered that doesn’t accept USPS packages for drop-off (unless it’s clothing, which they’ll take, but for a $2 fee). Every other UPS Store location I’ve used accepts USPS drop-offs for free.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours of The UPS Store in El Cerrito?
The UPS Store in El Cerrito is open Monday through Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
What services does The UPS Store #1179 offer?
The UPS Store #1179 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store located in El Cerrito?
It is located at 3060 El Cerrito Plaza, near Ross, in El Cerrito, CA 94530.
Is The UPS Store open on Sundays and holidays?
Yes, The UPS Store is open Sundays from 11:00 AM to 4:00 PM. It is closed on major holidays like Thanksgiving Day, Christmas Day, New Year's Day, and some other specific dates, so please check the website for exact holiday hours.
What payment methods are accepted at The UPS Store #1179?
They accept American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I get notary and document shredding services at this UPS Store?
Yes, notary and document shredding services are available at The UPS Store #1179 in El Cerrito.
Are there any dining options nearby The UPS Store in El Cerrito?
Yes, nearby dining options include Kyoto Ramen, Panda Express, Rubio's Mexican Restaurant, All Star Donuts, Dave's Hot Chicken, and Starbucks.
What nearby stores can I visit along with The UPS Store?
Nearby you can shop at Ross Dress for Less or check out other services at stores like Sprint Store, T-Mobile, and Game Stop easily located in El Cerrito Plaza.
Are there any convenient coffee shops near The UPS Store?
Yes, customers can find Starbucks nearby for coffee and snacks, which is great for a break before or after visiting the UPS Store.
How can nearby services like Shred Nations benefit UPS Store customers?
Shred Nations offers specialized shredding services which can complement The UPS Store's document management and shredding services for business customers seeking more options.