Brand Certified
United States Postal Service
3.3(140 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
867 N 2nd St, El Cajon, CA
92021, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 867 N 2nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.3
140 reviews
5 stars
64
4 stars
15
3 stars
5
2 stars
5
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff attitudes is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.
Efficiency
Customers noted long lines and slow service, although some experienced quick and efficient transactions.
Package Handling
There are multiple complaints about lost or mishandled packages, with some customers expressing concerns about mail security.
Facility Issues
The post office is described as poorly maintained, with issues such as broken doors and disrepair of PO Boxes.
Communication Problems
Customers reported difficulties in reaching the post office by phone, with many stating calls go unanswered.
- ENEmpress NylaFeb 14, 20261.0Manager Audrey Williams claim they can’t provide me with a cancelled transaction ther one of their reps used for a money order that was cancelled per my request and denied to provide cancellation request or refund because my bank was deducted for the amount. Now I’m out of over a thousand dollars. Donna was also rude to me and other customers. I have had a few interactions with her and she tends to make degrading comments and remarks about people
- MMMiddleEasternExoticsDec 18, 20251.0first off i wanna state this is the worst experience i’ve ever had for a change of address. the lady in the front end corner by the door by far has the worst attitude. the other lady sandra was very respectful and professional but that lady needs some coaching from a proper manager.
- RSRobert SmarttNov 22, 20251.0The plain clothes delivery person that delivers to my house entered our gate, got bit by our dog who was with a child, and blames the dog and maintains a really petty attitude for no reason. You trespassed and our dog did its job, you dont need to write about how the dog bit you on every delivery slip, get over it and maybe learn something about dog behavior, a barking dog is usually not your invitation to enter a gate and talk to a CHILD. Also no one substantiated a report or proof of the bite.
- JJJeromeOct 28, 20255.0The lines were long and slow but the person that helped me was so delightful I almost forgot about the lines.
- AJAngelo JuarezSep 9, 20255.0Came in early morning, there was zero line. Janel is super friendly and helped me pick the right shipping option. Janelle also offered additional supplies for future packaging needs. In and out within about 5 minutes.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 867 N 2nd St offer?
The USPS at 867 N 2nd St offers mailing and shipping services, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this USPS location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment using the online scheduler, though there are limited walk-in hours at select locations.
What are the business hours for the USPS at 867 N 2nd St?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:30 AM to 3:00 PM, and is closed on Sundays.
Can I rent a PO Box at this USPS location?
Yes, you can reserve a PO Box online or in person at the local Post Office by bringing two valid IDs and completing the application.
Is 24/7 lobby access available for PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with the local Post Office for exact times.
Where can customers find nearby shipping options besides this USPS location?
Nearby shipping centers include another United States Postal Service facility and UPS Authorized Shipping Outlet, offering alternative mailing and package services.
What nearby dining options are available around the USPS at 867 N 2nd St?
Customers can visit nearby restaurants such as Da Kine's Hawaiian Caterings and Marechiaro's Italian Restaurant before or after their postal visit.
Are there nearby places for customers to get beauty and grooming services?
Yes, nearby beauty and grooming services include New Design Hair Salon, Lucy's Salon, and Fantastic Hair Nails and Spa, all close to the USPS location.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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