Brand Certified
United States Postal Service
3.2(147 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
401 W Lexington Ave, El Cajon, CA
92020, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 401 W Lexington Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.2
147 reviews
5 stars
68
4 stars
12
3 stars
8
2 stars2
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their friendliness and helpfulness, while others are criticized for rudeness and lack of assistance.
Wait Times
Customers frequently report long wait times, both in-store and on the phone, leading to frustration.
Passport Services
The passport service is a common point of contention, with several reviews highlighting rude staff and poor service experiences.
Mail Delivery Issues
Numerous complaints about mail delivery problems, including packages being delivered to the wrong addresses and inconsistent mail service.
- JBJennifer BurtonFeb 25, 20265.0I find this location to be relatively very friendly helpful, great staff!
- AHallan haberOct 26, 20253.0Was looking for a drive up mailbox to drop off an envelope, didn't see one. Perhaps it was in a different area but I didn't see signage or anything pointing to one. Pretty inconvenient. Had to park, get down, wonder if the door was open (it was) and then drop off the envelope inside one of the mail chutes.
- JJJeromeSep 15, 20255.0Wait times can vary widely at this location. Plan ahead if possible to avoid waiting for long periods of time.
- XCXochitl CarmonaSep 8, 20255.0Gerald was such a great help has the honest and sympathy customer service it really does show . Made my wait time in line such a great and quick experience. Thank you Gerald God bless you
- MBmonica babyJan 9, 20245.0Jimi is always a pleasure ! Friendly and helpful
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 401 W Lexington Ave?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this Post Office and do they take passport photos?
Yes, this location accepts first-time U.S. passport applications and offers passport photo services by appointment.
Is an appointment required for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available.
What are the operating hours of this USPS location?
Monday to Friday: 8:30 AM - 5:00 PM; Saturday: 8:30 AM - 12:00 PM; Sunday: Closed.
How do I reserve a PO Box at this Post Office?
You can search and reserve a PO Box online at the USPS website and complete your setup in person.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location.
Can I find taxi services near the United States Postal Service at 401 W Lexington Ave?
Yes, Blue Star Taxi and Patriot Transportation Services are nearby and can help you travel to and from the Post Office.
What nearby dining options are close to the Post Office at 401 W Lexington Ave?
La Chapparitta Raspados, a food truck and stand, is conveniently near for a quick snack or refreshment before or after your visit.
Are there any nearby community centers or services close to this USPS location?
Yes, the SDSU Wic Office (community center) and Family Welcome Center (social service organization) are close by for additional local assistance.
Can I access postal services if I need to visit nearby government or public service organizations?
Yes, the United States Postal Service location is near other public service organizations, providing convenient access to multiple government services in the El Cajon area.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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