Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 401 W Lexington Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.2
146 reviews
5 stars
67
4 stars
12
3 stars
8
2 stars2
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their helpfulness while others are criticized for rudeness and lack of professionalism.
Wait Times
Customers frequently mention long wait times, both in-store and on the phone, leading to frustration.
Mail Delivery Issues
There are numerous complaints about mail delivery problems, including packages being delivered to the wrong addresses and inconsistent mail service.
Passport Services
The passport service receives significant criticism for poor customer service, with specific employees noted for their rudeness.
Positive Experiences
Despite the negative feedback, several customers report positive experiences with specific staff members who provided excellent service.
- AHallan haberOct 26, 20253.0Was looking for a drive up mailbox to drop off an envelope, didn't see one. Perhaps it was in a different area but I didn't see signage or anything pointing to one. Pretty inconvenient. Had to park, get down, wonder if the door was open (it was) and then drop off the envelope inside one of the mail chutes.
- JJJeromeSep 15, 20255.0Wait times can vary widely at this location. Plan ahead if possible to avoid waiting for long periods of time.
- XCXochitl CarmonaSep 8, 20255.0Gerald was such a great help has the honest and sympathy customer service it really does show . Made my wait time in line such a great and quick experience. Thank you Gerald God bless you
- SJshatha jerjesJul 22, 20251.0I went today to reknew my pasport .. After 15 minuits of waiting .. One of ladys work their she was tuf and say go online I cant help you .!!! Ask your son or daughter or any one to help you. I told her I dont have anyone .and i dont have combuter and printer..she say so you will not have passport to travel for vacation??. I cant help you ??? It was ruod not nice atall.
- MCMae CleoJul 18, 20251.0We got there right at 8am. The guy who assisted us was very rude. We were in good mood and greeted everyone a good morning. It was my first time doing money order and mailing a return envelope in my package so I politely asked for his assistance but he was very rude. He never guided us, he never smiled. He just kept looking at me wuth his annoyed face while I was taking my time trying not to do things wrong at my end. He was sarcastic on every question i asked instead. He never explained. He said there is no way he could give us a usps tracking for the return envelope, period. When i researched, it said we could have gotten one with some charges and the tracking will be activated once the return envelope is used to ship back my mail. He shouldnt work there.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 401 W Lexington Ave?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this Post Office and do they take passport photos?
Yes, this location accepts first-time U.S. passport applications and offers passport photo services by appointment.
Is an appointment required for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available.
What are the operating hours of this USPS location?
Monday to Friday: 8:30 AM - 5:00 PM; Saturday: 8:30 AM - 12:00 PM; Sunday: Closed.
How do I reserve a PO Box at this Post Office?
You can search and reserve a PO Box online at the USPS website and complete your setup in person.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location.
Can I find taxi services near the United States Postal Service at 401 W Lexington Ave?
Yes, Blue Star Taxi and Patriot Transportation Services are nearby and can help you travel to and from the Post Office.
What nearby dining options are close to the Post Office at 401 W Lexington Ave?
La Chapparitta Raspados, a food truck and stand, is conveniently near for a quick snack or refreshment before or after your visit.
Are there any nearby community centers or services close to this USPS location?
Yes, the SDSU Wic Office (community center) and Family Welcome Center (social service organization) are close by for additional local assistance.
Can I access postal services if I need to visit nearby government or public service organizations?
Yes, the United States Postal Service location is near other public service organizations, providing convenient access to multiple government services in the El Cajon area.