Staples

4.1
196 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in El Cajon, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
2879 Jamacha Road, El Cajon, CA
92019, United States

Hours

Reviews

4.1
196 reviews
5 stars
131
4 stars
22
3 stars
6
2 stars
9
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior from management.

Product Availability

Several customers noted issues with product availability and stock levels, leading to disappointment during visits.

Store Cleanliness

Many reviews highlighted the store's cleanliness and organization, contributing to a positive shopping experience.

Printing Services

The print center received both praise for helpful staff and criticism for slow service and high costs.
  • TT
    tracy tapia
    3 days ago
    5.0
    Just had EXCELLENT service from Capri at the Amazon return counter. I had a ton of returns and she was sweet, efficient and helpful!! So appreciated!!
  • RR
    RE
    Jan 5, 2026
    5.0
    I want to thank Avery for going above and beyond to help me print my paperwork!
  • EC
    Ellie Clark
    Dec 15, 2025
    2.0
    The experience was neither exceptional nor disappointing. I was on hold for 20 minutes because I wanted to inquire about the status of a printing order that I had been informed would be completed within the hour. Finally, a lady answered my call, but she proceeded to narrate a lengthy and convoluted explanation for why my order would not be ready until Christmas (another two weeks away). She completely disregarded my request to cancel the order with my first attempt to get a word in. I had to interrupt her (she was rambling/complaining at this point about how much work she has to do), which was difficult to manage. So even though everyone I spoke to was polite and just doing their job, it was still unprofessional to do that over the phone.
  • AR
    Arnulfo Romero
    Dec 3, 2025
    5.0
    Actually it's like self service store
  • OA
    Oscar Eduardo Angulo
    Dec 1, 2025
    5.0
    Best Customer service! They have really good high quality and affordable stuff

Frequently Asked Questions About Staples

What services does Staples in El Cajon offer?

Staples in El Cajon offers printing, shipping, technology, travel, recycling services, design services, direct mail, passport photos, TSA PreCheck®, Amazon Pickup, and tech services.

What are the operating hours of Staples in El Cajon?

Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.