Staples

4.1
190 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in El Cajon, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
2879 Jamacha Road, El Cajon, CA
92019, United States

Hours

Reviews

4.1
190 reviews
5 stars
126
4 stars
22
3 stars
6
2 stars
8
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude or unprofessional.

Store Condition

The store is generally described as clean and well-organized, but some customers noted issues with sparse shelves and messy conditions.

Product Availability

Customers expressed frustration with product availability, particularly regarding Amazon returns and specific items being out of stock.

Staff Helpfulness

Many reviews highlighted the helpfulness of staff, with specific employees being recognized for going above and beyond to assist customers.

Checkout Experience

Several customers reported long wait times at checkout due to insufficient staff, leading to a frustrating shopping experience.
  • BM
    Benny Mullinax
    Nov 17, 2025
    5.0
    Staples honored their price match guarantee even though had to order the item I wanted.
  • BT
    Braydon Tennison
    Oct 23, 2025
    1.0
    Awful store, when I went in to return something that came from Amazon damaged. On their website it says they have Amazon return. Said they couldn't help me so I had to travel all the way to the UPS Store and had to pay an additional fee because of it. Never coming here again
  • DT
    Don Ton
    Oct 16, 2025
    4.0
    The staff is friendly. The store is clean and the price is reasonable.
  • SL
    Sara L
    Sep 17, 2025
    2.0
    Sadly this used to be a great place to shop but not anymore. The shelves are sparse, the place is messy and the print shop takes 24 hrs to do a tiny project that literally takes 5 mins. The prices are insane. I know they are struggling to be a brick and mortar but it's not a great place to shop anymore
  • LR
    Lisa Rothstein
    Aug 31, 2025
    5.0
    i usually buy supplies online, but whenever i need something fast I come to this Staples. The staff are super nice and helpful. I've had the print shop really save me in the past when i needed brochures or business cards fast. I especially want to shout out the dude at the checkout; his sunny attitude made my day. The only thing i'd love to see improved is the ease of finding specific items. They seem to keep moving things so it's a bit of a scavenger hunt to find things like tape, batteries etc.

Frequently Asked Questions About Staples

What services does Staples in El Cajon offer?

Staples in El Cajon offers printing, shipping, technology, travel, recycling services, design services, direct mail, passport photos, TSA PreCheck®, Amazon Pickup, and tech services.

What are the operating hours of Staples in El Cajon?

Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.