Brand Certified
United States Postal Service
2.1(207 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2085 E Bayshore Rd, East Palo Alto, CA
94303, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2085 E Bayshore Rd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
2085 E Bayshore Rd, East Palo Alto, CA
94303, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
207 reviews
5 stars
44
4 stars
11
3 stars
9
2 stars
9
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of yelling and disrespectful behavior towards patrons.
Efficiency
Numerous reviews highlighted long wait times and inefficiencies in processing services, particularly for passport applications.
Lost Packages
A significant number of customers experienced issues with lost or undelivered packages, leading to frustration and dissatisfaction.
Staff Knowledge
There were mixed reviews regarding staff knowledge, with some customers praising helpful employees while others reported confusion and lack of assistance.
Language Barrier
Several customers noted difficulties in communication due to language barriers, impacting service quality.
- VRViviana Martinez RosalesFeb 20, 20261.0Terrible service! I had an appointment for my passport at 11:45am and they made me wait for 40 minutes because the lady who does the passport was on “break” I’ve never heard of a 40 minute break ! Why would she take her lunch right before my appointment it makes no sense
- DTDanae TrejoFeb 8, 20261.0The post staff mentioned they don’t have help to translate in Spanish and I helped a family translate. I have seen families with a lot of difficulties printing and filling out the application. Please remember to take someone to the appointment if you need translation. I can also help if needed. Buenas tardes nomas quería avisar les que no ayudan en español cuando tienen la cita de pasaporte. Es mejor llevar a alguien que hable inglés y les ayude a llenar la forma ante mano, ya no están dando las formas para llenar ahí. Les puedo ayudar si necesitan.
- AZA ZJan 10, 20261.0I was yelled all of sudden by a male employee asking me to move myself away while I was waiting in the open area for the lady who handles passport service to show up. There was no one in front of me or behind me, and I was at least 5~ 6 ft away from the counter, then this guy just yelled and ordered me to move. He was not even in passport service and was handling mailing or something two counters away. It’s shocking why he could treat a customer in such a rude way and show no respect. There’s no any sign saying where passport customers should wait, yet he yelled and ordered me to move. After I did move myself to the corner, another white lady showed up at the same spot where I stood, and this time he didn’t yell nor saying anything. Isn’t it discrimination? Maybe!
- DYDavid Yu (yaddadaimsayin)Dec 30, 20255.0USPS picked up our incoming package by accident. Long story short, the USPS system is so flawed and they were about to send us away empty handed (again) but Dustin offered to check one more time and after a 20 min wait, he found a package that had been missing for months. Dustin, if you’re reading this, you the GOAT
- AHAndy HigueraDec 26, 20251.0This happened a while back I don't know if they still work there, but these 2 Asian ladies started yelling at me when the address I wanted to send a parcel to would not show in their system. I had to call the company on the receiving end to verify the address, and they started yelling and screaming obscenities at me. Worthless workers.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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