United States Postal Service

2.6
113 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6937 Village Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6937 Village Pkwy, Dublin, CA
94568, United States

Hours

Reviews

2.6
113 reviews
5 stars
36
4 stars
8
3 stars
3
2 stars
3
1 star
63
  • JA
    Jeanne Anderson
    Dec 13, 2025
    4.0
    I don’t know there are such bad reviews, I had a lovely time if you can getting my postage and packages out. They were very friendly, quick and informative. A machine was broken and they were very apologetic.
  • YZ
    Y. Zhao
    Nov 26, 2025
    5.0
    I like this location because of April. She is always passionate of what she’s doing, always helpful and efficient. She knows her job well, and most importantly takes care of all her customers! Simply she is the outstanding individual that I’ve ever seen in USPS!
  • SB
    Senor Boston
    Nov 26, 2025
    1.0
    Visited this location just after 10am, during the week. Came in to buy X-mas stamps. Waited in line for over 20-minutes, with one/1 cashier open. While the person apologized/twice for the wait, she handled a PO Box rental [which was very time consuming] and left her station twice [for what, I don't know], as the line got longer. It's this kind of inefficiency that infuriates some/me when they visit this poor excuse for a business, when they continually raise postage rates and STILL offer poor service. When I finally got to the cashier, she proceeds to tell me, she's the only one around; when I asked her about getting more help. And some of these employees are 'surprised' when patrons have major issues having to visit their locations.........I guess, I should have known better.
  • LL
    Logos Logos
    Nov 13, 2025
    1.0
    I thought I was in a third world country post office … Those third world bureaucracy extremely affect the efficienty and customer service level
  • ER
    Elaine Fonseca, REALTOR
    Nov 6, 2025
    1.0
    The bad customer service here is correct! If you arrive at this USPS near closing time the clerk will claim to not have enough time to assist you. Keep in mind the hours are what they are. In my opinion if you arrive 5 minutes before closing time with whatever mail service you need whether buying stamps or mailing internationally they should still assist you. Doors should close at closing time but anyone inside should still be assisted. The clerk was named Khalida (oversized middle eastern lady) who yells abruptly to co-workers in the back & clients in the front. If she doesn’t like her job she should quit & do something else. In addition, she herself clicks on the green smiling face before us as clients get to pay… meaning she answers the customer satisfaction question herself 🤦🏻‍♀️. I will probably not use this location again even though it’s the closest to me. Good luck going in here during tax season or much less the upcoming holidays!!!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.