United States Postal Service

4.5
62 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1220 Highland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1220 Highland Ave, Duarte, CA
91010, United States

Hours

Reviews

4.5
62 reviews
5 stars
51
4 stars
2
3 stars
4
2 stars
0
1 star
5
  • RK
    redy kuang
    Dec 16, 2025
    1.0
    Jose is very nice gentleman, very helpful and easy going . I would give Jose a 5 star rating! But the other lady is horrible, keep on giving me hard time , the worst part is she announced my conversation between me and her to everyone in the room while she had a customer in front of her, And finally I asked her if she had the white cover stickers, she said “we don’t have it” and I am kind of confused, and asked her nicely “ran out” and she said “ we only have a little, we are a busy store “ So she doesn’t want to give me or help me at all. And she changed the worlds to me . Not nice and rude! I know you have been working here for years, Being FAIR and being Honest are very important! Actually I saw this lady treat some of the customers are not nice at all in general, she only treats the people she think she likes to help only. That is unacceptable behavior being as customer service.
  • LY
    lynn Yu
    Nov 25, 2025
    5.0
    Very friendly staff
  • CM
    Chris Mullen
    Nov 22, 2025
    5.0
    Very quick service. Small, but I’ve never experienced long lines. Parking is also very easy…a decent sized parking lot with easy access.
  • SR
    Shabnam Raziei
    Nov 4, 2025
    5.0
    I had a wonderful experience at this post office branch. Anne and Adriana were incredibly welcoming and friendly. Their positive attitude made my visit smooth and pleasant. I’m really glad I chose this branch for my postal needs!⭐️
  • PG
    poonam gupta
    Oct 27, 2025
    5.0
    I mostly get helped by Adriana, she is super helpful and always greets with a smile. All the front desk workers are hardworking and courteous. Thanks city of Duarte post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.