Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 8111 Firestone Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
151 reviews
5 stars
52
4 stars
5
3 stars
8
2 stars
5
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude and unprofessional.
Staffing Issues
Many reviews highlight chronic understaffing, leading to long wait times and poor service.
Package Handling
Numerous complaints about lost or mishandled packages, with customers expressing frustration over delivery issues.
Passport Services
The passport service is frequently criticized for being disorganized and inefficient, with many customers unable to secure appointments.
Overall Experience
While some customers report positive experiences, the majority express dissatisfaction with the service quality and operational inefficiencies.
- LDLucy DelgadoNov 12, 20251.0I waited almost an hour in line just to drop off a package that took less than two minutes. Only two clerks were working the counter. Isaac did an amazing job — he was efficient, polite, and helped at least 10 customers quickly. Meanwhile, Eric spent an excessive amount of time flirting with a female customer, giving her unnecessary attention while the line went out the door. Completely disrespectful to everyone waiting and a poor example of how to manage the counter. Isaac deserves recognition — Eric needs better supervision.
- VLVictoria LozanoSep 30, 20255.0I never write reviews, like ever. I get really bad anxiety going to USPS anywhere because their employees tend to be rude. I can say the young man that helped me out today was very nice and welcoming. I’d definitely come back to the Downey location.
- BAblanca arizmendiJul 23, 20251.0Very rude guy …. Ahora entiendo porque Towne solo 2 stars muy mal customer service .. fui para passport y me hicieron esperar una hora y aparte te given legs 15 minutes antes y yo legume 20 minutes antes y Este guy me dice que llegue tarde le dije llama al guy que esta adentro y el te Va a decir cuanto llevo esperando y dice no es necesario una señora gringa se acerca y me dice ya escuchaste Creo Que ya es todo y es mi turno me retire y fui con otro guy y al final me llama el otro guy y me dice que le de mi application yo llegue con 20 minutes antes para eso llenar mi application y ver si todo estaba bien. Se burlo y me dijo que yo tenia que llevar mi application llena Perdi una hora y Este lugar es Pacimo si Crees que es DOWNEY
- JCJesus CejaJan 22, 20251.0Terrible experience! Very rude employee. I will get his name next time I see him. I thought I had booked an appointment for my wife and I’s passport for late in the afternoon, but I was mistaken and he instantly decided to mock me for being there at the “impossible time” and became a smart ass when I simply questioned if he was sure. My wife asked why he’s being rude and he changed his tone and demeanor, but the damage was done. I will escalate once I find out his name.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 8111 Firestone Blvd?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment scheduled via the online scheduler, though some walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 8111 Firestone Blvd?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays.
Can I rent a PO Box online for this location?
Yes, you can search for and reserve PO Boxes online and then complete your setup in person.
How can I contact the United States Postal Service at this location?
You can call the local phone number at +1 562-622-5745.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with your local Post Office for specific lobby hours.
What nearby places can I visit before or after my USPS visit on Firestone Blvd?
You might enjoy dining at Mariscos Choix or Randy's Place - Mexican & Seafood, or get a coffee at Pura Vida Cafe and Juice Bar nearby.
How can nearby automotive services help me when visiting the USPS on Firestone Blvd?
If you need car repairs or glass replacement before or after mailing packages, nearby options include Scott's Windshields and Glass, Martin Auto Repair, and American Tire Depot.
Are there other postal or government service locations near the USPS at 8111 Firestone Blvd?
Yes, Downey Post Office is close by, offering additional postal and government services if needed.