The UPS Store

3.7
39 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4406 in Discovery Bay offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy 4 @ Bixler Road Next To Safeway.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
14850 Hwy 4, Discovery Bay, CA
94505, United States

Hours

Reviews

3.7
39 reviews
5 stars
25
4 stars
2
3 stars
0
2 stars
1
1 star
11
  • CN
    Christine Noneya
    Sep 24, 2025
    5.0
    Not sure were the 3.7 stars comes from on ratings? Im thinking this guy & his wife are both very nice people they have to deal with so many people a day . And many who dont know how to package a box and have it ready to go which is over half of the people i would find myself in line behind many times usually and they have 5 things to send in and Qr codes and they are trying to figure out which package now has the wrong item in it and the poor lady who works there is so nice about it she had to open the packages she just sealed up a nd put a new label on it , Thats the only reason the store gets a stagnate line sometimes, its really because of customers not orginized or ready to go when they bring in there items . Wait times are the only reason I'd think about not giving a 5 stars but i figure its really not there fault . Now i go in and scan code on machine in back and it prints me a label I put it on package leave it on counter and it takes 2 min its as easy as that . Skip the line totally and that made me happy. The Staffs always nice helpful and positive attitude . Very knowledgeable when I did a notary he told me a few things to be aware of which I didn't know about and it was very helpful info in my situation so I appreciated that . So 5 stars from me keep up the good work !!!
  • KI
    Knoble Industries
    Sep 23, 2025
    1.0
    I've had multiple unpleasant interactions with what I assume is the manager here. Every time I have an Amazon return the gentleman tells me the packaging is not correct and tries to sell me something. When I try to explain that there is nothing wrong with the packaging he is rude to me and refuses to take the packages as is. The packaging is straight from Amazon! Took these same packages to the Brentwood UPS and they returned them no questions asked, no upsells, easy. What a pain in my butt that I am forced to drive 20 minutes (40 minutes round trip) to a different store just to be served properly. I will avoid this store now.
  • MG
    Martin Garcia
    Aug 31, 2025
    5.0
    Best customer service I’ve ever seen anywhere.Charles and his staff kill it every time I need help with anything.Birthday invitations Amazon returns faxing documents printing photos for me and it go's on and on .Charles knows everything about customer service.For everyone that rates Discovery Bay UPS under 5 star maybe you’re in a different location.Thank you and your staff for making everyone’s lives in Discovery Bay easier. Thank you
  • NG
    Nick Gupta
    Jun 6, 2025
    5.0
    I’ve always had a positive experience at the store with Charlie and his crew. Very polite and the team is great with Amazon returns.
  • NK
    Nina K.
    Dec 14, 2019
    5.0
    Great service!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Discovery Bay offer?

The UPS Store in Discovery Bay provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.