United States Postal Service

3.7
9 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 24680 Viejas Grade Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
24680 Viejas Grade Rd, Descanso, CA
91916, United States

Hours

Reviews

3.7
9 reviews
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  • CL
    Carie Long
    Apr 8, 2024
    5.0
    Alexander is always helpful, friendly, and professional!!
  • GC
    Gina Clifton
    Feb 18, 2020
    5.0
    I find the lead postmaster Very thoughtful and friendly. She has gone out of her way to assist me at times.
  • SR
    S Revive
    May 28, 2019
    1.0
    Never experienced such problems with a local Post Office before. Delivery man will send your deliveries back if he feels like it. If he does not like your mail box or the street on which you live - good luck getting your long awaited package. I have had him send small (fits in my mailbox) packages back without ANY notice in my box. It is so bad I will not buy anything that has to be delivered by USPS, only buy from sellers that use services like UPS or FedEx. I have wasted tons of time tracking my packages that he has sent back - and have received NO notices from my local USPS. There is a real bad attitude at that post office. What a disappointment - it used to be great - the current staff is snooty.
  • SH
    Sharon Hall
    Oct 15, 2018
    5.0
    I ship several packages a day from this neighborhood post office. The staff is always friendly, helpful and they go above and beyond with exceptional customer service. A real joy to do business with.
  • DL
    DeAnne M. Lambert
    Sep 18, 2018
    1.0
    I was refused service by a women that was working behind the counter. As she seen me walk in she looked me up& down w a very grumpy look on her face. She was rude from the minute i walked in. She refused,to,sign me up for a p.o. box& when i asked why she said she,didnt,have tell me. What a hag! She shouldnt be working providing customer,service when she lacks skills, manors, politeness, common decency & style. I was raised to treat others w kindness. She shows none & shouldnt be such a big part of the community representing The United States Postal Sevice.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.