United States Postal Service

3.0
46 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 122 15th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
122 15th St, Del Mar, CA
92014, United States

Hours

Reviews

3.0
46 reviews
5 stars
20
4 stars
1
3 stars
3
2 stars
1
1 star
21
  • TS
    Travis Sousa
    Nov 25, 2025
    1.0
    This location is consistently disorganized and poorly managed. The staff often seem overwhelmed, disengaged, and unable to provide even basic assistance. The environment feels chaotic, with missing forms, missing supplies, and no sense of structure or accountability. It is extremely frustrating to visit a postal office where it appears that internal communication, teamwork, and leadership are all breaking down. There is clearly a lack of oversight, and it often feels like no one is actually in charge. The absence or unavailability of the postmaster only makes the situation worse. Overall, this branch is unreliable, inefficient, and far below the standard expected from a USPS facility. It desperately needs better management, organization, and staff coordination.
  • SJ
    S Ja
    Aug 28, 2025
    1.0
    Very disappointing service at the Del Mar Post Office. Brandy is always rude, negative, and unprofessional. Today I came in to drop off my pre-labeled packages and politely asked a question — instead of helping, she responded with attitude and no greeting. She never smiles and makes the whole experience unpleasant. She needs to learn how to treat customers with respect if she is going to work in customer service, especially in an area like Del Mar. USPS should really address this issue.
  • JK
    Joe Connector Kennedy
    Sep 15, 2017
    5.0
    Great service! Although understaffed (like most Post Offices) both Elizabeth and Linda went out of their way to help me out of a Post Office Box issue that I created myself. They helped me get the PO Box I wanted and I could not be happier to be back at the Del Mar Post Office!
  • DM
    Dario Moscoso
    Aug 31, 2017
    1.0
    Impossible to get help on the phone. Can't talk to the local office
  • OD
    Olin Downs
    Jul 19, 2016
    5.0
    I've always had good service at this location. There is sometimes a wait, but the staff make sure to give each customer the undivided attention they deserve. This post office has to have one of the best locations in the US...a very very short walk to the beach!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.