The UPS Store

Reviews

• LM

  linda maduwura

  Apr 24, 2026
  1.0
  I hate giving bad reviews. For the second time in a few months a pavkage i dropped for return was sent back to me because rhey did not black out the old label. Inhad even asked the young men who accepted my package to make sure the old label was blacked out. He was condescending in his response. I waa annoyed but decided to let it go. Next door the package was back at my house coz he blacked out the wrong label. I waa furious and went back to be told by the owner that blacking out the old label waa not his problem but the customer’s. I am done here. I will drive all the way to another location
• LC

  LINDA CIMARUSTI

  Mar 7, 2026
  5.0
  They did a good job.
• JF

  Jen Fiore

  Jan 15, 2026
  1.0
  Don't count on them for the notary services. Two times now, I made notary appointments through UPS website and the notary was not there at the scheduled appointment times.
• JV

  Jen V

  Nov 20, 2025
  1.0
  Never needed to return anything at the UPS store; EVER. However, picked up the wrong size shipping box, took it back within a couple of days in pristine condition and asked for a smaller size which was was just $2/- less (the smaller size). I said I could put that $2/- towards buying stamps or a refund. Nevertheless, I was told UPS doesn't do either. So much for all my business, and what they have been doing with deliveries lately is infuriating and as follows: UPS is becoming really, really SLOPPY with their deliveries, delivering my packages to my neighbor's homes, and their packages to my home. I found out about my package being delivered to my neighbor's home because of the photograph of the package I received of the package lying on my neighbor's porch, and I recognized their distinctive red door and porch. In another instance, the delivery date for my package came and went and when I called Amazon, they stated it was already delivered, but I did not receive it, so probably the same scenario as above. I've also been running around to my neighbors' homes delivering their packages which arrived courtesy of UPS at my doorstep. I am not a UPS delivery person, so perhaps they can pay me for doing this free service for them. UPS is also leaving my packages out in the rain instead of the covered porch I have - very lazy since all UPS has to do is take ONE more step to be under the covered porch, but no. And today I received a notice saying they couldn't deliver a time sensitive package I had ordered because "We tried to deliver your package. Unfortunately, we couldn't find a secure location to leave your package unattended." This is BS, it was just children's toys, not gold, and UPS has been delivering here for years in this very safe community, no issues. PICK IT UP, UPS! WHO DOES THE HIRING FOR YOUR DRIVERS?YOU ARE GOING DOWNHILL!! 4
• AH

  Anne Halvorsen

  Feb 6, 2025
  5.0
  I found them to always be helpful and courteous

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