United States Postal Service

Reviews

• CG

  Cameron Golden

  Mar 27, 2026
  5.0
  $ Thank you ! $ SUCCESS
• LB

  Lovely Boy

  Mar 26, 2026
  5.0
  Earning platform
• JS

  Josephus Sanjorjo

  Mar 21, 2026
  5.0
  Wonderful post office with very extra helpful and excellent staff: Marlyn (passport) and Anthony (front desk)! They went above and beyond with my service and helped solved my problem. I will always remember what Anthony said to me, “We gotta help one another!” Thank you both!
• NA

  Natasha Avtonomova

  Mar 13, 2026
  1.0
  I don't mind letting a walk-in person in front of me into the passport lime, even though I have an appointment and I came as instructed, 10 minutes in advance. it's just 15 extra minutes, and I had to take time off work and manage my kid's schedule. okay, a walk-in needs to be fit in, but two? two in a row in front of me, although I came on time? do I have a sign on my chest that says, "she'll let it go"? I guess I do. and I did. and I learned, nobody cares if you follow the rules, you will be seen 45 minutes after you're scheduled, even if you came 15 minutes early.
• AR

  Aziz R

  Feb 8, 2026
  1.0
  Avoid this USPS location at all costs (ESPECIALLY for passport or fingerprinting services). This location lacks everything including basic customer service/manners, let alone standard usps services. Zero stars if I could. They will waste your time. We came in FIVE times for simple fingerprinting and every single visit we were given a different excuse. One day machine is broken, one day the person working the machine isn’t here, the other day the person working machine left early, but different contradicting stories each time. One day they clearly told us to come at 10am the next day, and still another excuse when we showed up. That is not a mistake. That is wasting people’s time and then acting like the customer is the problem. The staff is openly rude and dismissive, especially a heavier-set woman who frequently works the counter. I didn’t get a chance to see her nametag, but her attitude is impossible to miss. She was consistently unhelpful, spoke in a condescending tone, and made it clear she did not want to be bothered doing her job. She should be heavily retrained immediately or replaced. Calling ahead does not help because they ignore the phone (a fact that proudly boasted about when questioned). In person, they act irritated by basic questions and treat customers like an inconvenience. This place has zero accountability and zero professionalism. This location needs serious management intervention. If leadership cannot fix the culture here, it should be shut down and the employees who repeatedly disrespect customers and waste their time should be replaced. We ended up going to another USPS farther away and were helped within in a few short minutes.

Frequently Asked Questions About United States Postal Service