Brand Certified
United States Postal Service
2.7(125 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1100 Sullivan Ave, Daly City, CA
94015, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1100 Sullivan Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.7
125 reviews
5 stars
42
4 stars
7
3 stars
9
2 stars
4
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly at the front desk, leading to frustration and dissatisfaction.
Wait Times
Customers frequently mentioned long wait times, especially during busy hours, with some expressing that the lines moved slowly.
Appointment Issues
Several reviews highlighted problems with appointments, including staff not showing up and poor communication regarding availability.
Package Handling
There were multiple complaints about lost packages and poor delivery service, with some customers alleging theft by delivery personnel.
Phone Accessibility
Numerous customers noted that the phone lines were rarely answered, making it difficult to get assistance.
- A愛 & 信仰Feb 10, 20265.0Jessica usual post office
- ARAziz RFeb 8, 20261.0Avoid this USPS location at all costs (ESPECIALLY for passport or fingerprinting services). This location lacks everything including basic customer service/manners, let alone standard usps services. Zero stars if I could. They will waste your time. We came in FIVE times for simple fingerprinting and every single visit we were given a different excuse. One day machine is broken, one day the person working the machine isn’t here, the other day the person working machine left early, but different contradicting stories each time. One day they clearly told us to come at 10am the next day, and still another excuse when we showed up. That is not a mistake. That is wasting people’s time and then acting like the customer is the problem. The staff is openly rude and dismissive, especially a heavier-set woman who frequently works the counter. I didn’t get a chance to see her nametag, but her attitude is impossible to miss. She was consistently unhelpful, spoke in a condescending tone, and made it clear she did not want to be bothered doing her job. She should be heavily retrained immediately or replaced. Calling ahead does not help because they ignore the phone (a fact that proudly boasted about when questioned). In person, they act irritated by basic questions and treat customers like an inconvenience. This place has zero accountability and zero professionalism. This location needs serious management intervention. If leadership cannot fix the culture here, it should be shut down and the employees who repeatedly disrespect customers and waste their time should be replaced. We ended up going to another USPS farther away and were helped within in a few short minutes.
- KCKenia CelizJan 10, 20261.0The drivers at this mail center deliberately steal the packages and then simply justify themselves by saying that someone else stole the package, They say my package was left at 1:40 pm at the door of my apartment, but my security camera clearly doesn't show any activity at the time the driver claims to have delivered the package. They lost my passport, medication, and some food. And the manager of this place is an incompetent who is unwilling to help the customer, especially if you are Latino and speak Spanish.
- TDTad DodsonNov 30, 20251.0How hard is it to stock the self-service kiosk?
- PIPoison IvyOct 5, 20255.0Marlyn was so helpful during my walk-in passport application! Stressful but overall easy process.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 1100 Sullivan Ave, Daly City?
This Post Office offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications and most can take your passport photo. It is recommended to complete and print your application form before applying.
Do I need an appointment for passport services at this Post Office?
Most Post Offices require you to schedule an appointment using the online scheduler for passport services, although some locations offer limited walk-in hours.
What are the operating hours of the USPS at 1100 Sullivan Ave?
Monday to Friday from 9:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:30 PM, and closed on Sundays.
How can I reserve a PO Box at this USPS location?
You can search and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person at the Post Office.
Is after-hours access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this local Post Office for specific lobby hours.
Are there other USPS or postal service locations near 1100 Sullivan Ave?
Yes, nearby you can find another United States Postal Service and a US Post Office, which may be useful alternatives if this location is busy.
What nearby transportation or travel services can help me reach the USPS location?
You can use Serra Yellow Cab taxi service nearby for convenient transportation to and from the Post Office.
What other government or public service organizations are near the Post Office?
Nearby you can find Social Vocational Services, Department of Health Care Services, and Daly City Youth Health Center for additional community support.
Are there local places near the USPS where I can get other professional services?
Yes, nearby are several real estate agencies like DCP Realty Commercial & Residential, mortgage brokers such as RA Real Estate Loans, and automotive services including Inside Nick's Garage and Westlake Eco Soft Touch Car Wash.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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