Business Details
About
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Cypress, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
196 reviews
5 stars
107
4 stars
30
3 stars
7
2 stars
4
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were numerous complaints about rude and unprofessional behavior from certain employees, particularly in the printing department.
Staff Knowledge
Several reviews highlighted the knowledge and helpfulness of specific employees, particularly in assisting with product selection and printing services.
Store Environment
The store is generally described as clean and well-stocked, with a good selection of office supplies and electronics.
Service Efficiency
Customers expressed frustration with long wait times, especially in the printing and shipping areas, indicating a need for better staffing and efficiency.
Management Issues
There were multiple mentions of poor management, particularly regarding employee attitudes and customer service, which negatively impacted the overall experience.
- JSJohn SmithOct 28, 20251.0staffs are amazing... Manager marc is one of the most unhelpful, unsmiling, uncooperative person in the world who probably hates life if not customers themselves... Comes to work with an ungrateful attitude as if he hates working there who overcharged me 8 dollars for a bleepin same poster I could have just printed on machine for 80 cents .. dishonest unprofessional ruining staples reputation... Won't be supporting your store unless your manager either fires himself or changes his pissant attitude -Zeeshan Mahmud
- LSLorenzo SanchezOct 13, 20253.0Good store for electronics and other things I like Staples store.
- SYsung yunOct 2, 20251.0I've been using this branch for almost six months now for UPS and USPS shipping, and more than half the time, I've been kept waiting too long. The problem I've experienced is that this department handles both printing and shipping, and customers who request shipping are 100% drop-offs. And honestly, scanning takes less than a minute. However, the staff here never demonstrates flexibility and spends most of their time dealing with customers seeking printing advice. Of course, the first print customer gets priority. However, the staff in this department are flexible and simply wait for those print customers to consult and discuss their concerns. I asked the employee who had been waiting for over 15 minutes today what to do, but she simply told me to wait. The situation was even more pathetic when I looked across the hall at the cashier area, where four employees were chatting happily among themselves, even though there were no customers present. I approached the employees and asked if they could help me with my shipping, but they didn't answer or offer any help. There were no customers at that time, so why were four employees gathered there chatting? I'm really feeling down at this point.
- KSKatherine SneddonSep 11, 20255.0The Staples on Katella is amazing. Every time I have gone there, I’ve been helped with smiles and kindness and knowledge. The associates at that store are so very helpful. Thanking all of them!
- IAIrene In AnaheimSep 10, 20255.0I went into the Cypress Staples this morning and needed assistance. I was greeted by an employee named Gabriel I can't say enough about his customer service skills. He went above and beyond to assist me and other customers within the printing area. He made sure that all customers understood how to operate and make payment through the machines. Kudos to Staples for hiring an exceptional employee.
Frequently Asked Questions About Staples
What services does Staples in Cypress, CA offer?
Staples offers innovative printing, shipping, technology, travel, recycling services, as well as products essential for working and learning.
What are the store hours for Staples in Cypress?
Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What brands of products can I find at Staples in Cypress?
You can find brands such as Amazon, Avery, Dell, HP, Logitech, Microsoft, Apple, Epson, Canon, and many more.
Does Staples in Cypress offer pickup and delivery options?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What payment methods are accepted at Staples in Cypress?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Are there any nearby shipping centers to Staples in Cypress?
Yes, nearby shipping centers include UPS Alliance Shipping Partner and UPS Access Point location, which can assist with courier and delivery needs.
What nearby stores can I visit for beverages or snacks after shopping at Staples?
BevMo! is a nearby liquor and tobacco store, and there are also restaurants such as Super Mex, The Habit Burger Grill, and Juice It Up.
Which nearby places offer beauty or health services near Staples in Cypress?
Upscale Beauty offers cosmetic and beauty supplies, South Coast Therapy provides medical services, and Cypress Dentist Office offers dental care nearby.
Does Staples in Cypress have services related to technology and office furniture?
Yes, Staples specializes in office supplies, printers, toners, computers, office furniture, and offers tech services including computer repair.
How can I access Staples in Cypress using online platforms or social media?
Staples has an online store website and is active on platforms like Facebook, TikTok, YouTube, LinkedIn, Instagram, and Twitter for updates and information.